Pocono Pines Vacations from ￥175,465

lock on door was broken and floors were dirty

My fiance and I met here 5 years ago and stayed again as a memory before we went long distance for the next 6 months. The hotel interior is beautiful. They serve warm cookies at check in. The staff texted us directly to check on our status. They offered me free late checkout because of my fiance leaving the country, and me needing rest before driving to my home state. Overall, excellent experience. I recommend this hotel more than I ever have any other location.

Water was not draining properly in the tub. The iron leaks water in your clothing because it’s broke. The spout came off the waffle dispenser when I pressed it and batter started spilling out. One of the kitchen workers named Victoria was very rude about it. She acted like it was my fault the nozzle came off n all but pushed me out of the way I apologized and she ignored me. They were stocking the under cabinet supplies while guests were trying to get food rather than doing it before or after breakfast. More training may be needed. On a good note, the room was clean. The food was good and the breakfast area very clean. Parking should be included in the hotel rate.

Exquisite boutique hotel. Wine hour in the library is lovely and rooms are beautiful. Highly recommend.

Great stay good price for area