Magic Express

Property class: 3

Choose dates to view prices

Located close to Plaza Las Americas and Quinta Alegría Shopping Mall, Magic Express provides a terrace, a garden, and a health club. Free in-room wired internet and a business center are available to all guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed

Room

Superior Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Quadruple Room, 2 Double Beds

Room

Standard Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

You may also like

Ad
A resort with a large pool, multiple swimming areas, and a building with balconies overlooking the pool.

The Riviera Maya EDITION At Kanai

Maroma
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
9.8 out of 10, Exceptional, 126 reviews
The price is ￥82,127
￥113,011 total
includes taxes & fees
Nov 2 - Nov 3
The Riviera Maya EDITION At Kanai
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in El Pedregal, a neighborhood in Playa del Carmen, Magic Express is in a shopping district and near the beach. The area's natural beauty can be seen at Mamitas Beach and Maroma Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Quinta Avenida and Plaza Las Americas are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and ziplining nearby. Visit our Playa del Carmen travel guide
Map
77710, QROO, Playa del Carmen, Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    16 min walk - 1.4 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    16 min walk - 1.4 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    2 min drive - 1.4 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    2 min drive - 1.4 km
  • Plaza Las Americas
    14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    44 min drive

Restaurants

  • Aquelarre Café
    9 min walk
  • El Fogon del May
    11 min walk
  • La Birria
    6 min walk
  • El Rincón Chilango
    7 min walk
  • Bait Lajam (Tacos arabes)
    8 min walk

About this property

Magic Express

  • Hotel remodeled in 2019 and located near Plaza Las Americas
  • Located close to Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church, Magic Express provides a terrace, a garden, and a health club. In addition to a business center, guests can connect to free in-room wired internet.
  • Additional perks include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
    • A ballroom, a TV in the lobby, and free newspapers
    • A computer station, 2 meeting rooms, and smoke-free premises
  • Room features
  • All 97 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free internet and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with cable channels
    • Daily housekeeping, desks, and phones

Similar properties

A rectangular swimming pool with blue tiles and a wooden deck area with lounge chairs.
Quinta Nina Playa del Carmen - Adults Only
Downtown Playa del Carmen
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
7.4 out of 10, Good, 171 reviews
The price is ￥5,856
￥7,698 total
includes taxes & fees
Nov 23 - Nov 24
Quinta Nina Playa del Carmen - Adults Only
Compare similar properties

Frequently asked questions

Does Magic Express have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Magic Express pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Magic Express?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Magic Express?

Check-out is at noon.

Where is Magic Express located?

Located in El Pedregal, this hotel is within 1 mi (2 km) of Plaza Las Americas, Quinta Avenida, and Mamitas Beach. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Magic Express Reviews

7.6

Good

8.2

Cleanliness

6.2

Location

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 84 out of 281 reviews
Rating 8 - Good. 99 out of 281 reviews
Rating 6 - Okay. 60 out of 281 reviews
Rating 4 - Poor. 18 out of 281 reviews
Rating 2 - Terrible. 20 out of 281 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cerrado

No pudimos entrar al hotel porque estaba cerrado, cómo es posible que desde hoteles.com no cancelen la reserva antes y nos hagan viajar hasta el hotel para salir desde allá a tener que buscar donde hospedarse de última hora, una total falta de respeto
Stayed 2 nights in Jan 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio y mal trato del personal.

Pésimo servicio. No me dejaron entrar al hotel porque sobre vendieron las habitaciones y cuando llegue ya no había disponibilidad. Muy mal trato por parte del personal del hotel, pedí hablar con el gerente y me dijeron que el ya había salido de trabajar y no lo iban a molestar.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nos solicitaron salir del hotel la última noche ya que hubo ataque a las instalaciones en la madrugada con balacera y hasta ahorita no me han devuelto el importe de la noche que nos sacaron. Espero que pronto nos bonifiquen el importe
Stayed 2 nights in Oct 2021
Verified review

2/10 Terrible

Disliked: Staff & service

Hotel Muito bom Para quem vai a trabalho

Hotel muito bem localizado e muito confortável, mais o serviço na recepção na chegada não foi nada agradável, nenhuma água e nem um café são oferecidos na chegada. Muito menos um copo para beber água ( quando solicitado um copo a recepção informou que não teriam e não estariam autorizados a emprestar e nem mesmo ter descartávies para os clientes, para quem chega para umas ferias e descanso não seria o melhor lugar a ser indicado mais se vc vai a trabalho e passe todo o tempo fora do hotel ai sim pode ser uma boa pedida. O serviço de room service não existe. As meninas da limpeza e arrumação dos quartos são as que salvam o atendimento e cordialidade do hotel. O café da manhã: não esta incluso e não é servido a vontade.
Stayed 15 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy lindo, cerca del centro de playa del Carmen
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy tranquilo, cómodo y seguro, recomendable para descansar
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

El hotel super limpio, cómodo, y agradable ...sin duda volvería sin pensarlo
Stayed 5 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelentes instalaciones

Habitación muy cómoda. Cuenta con todo lo necesario para una estancia confortable y de descanso.
Stayed 4 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness

Higiene y limpieza

El hotel está bien, tiene aire acondicionado y lo mas necesario para estas a gusto en el día. estuve en el hotel 8 días seguidos, en ninguno de esos días cambiaron las sabanas, ni colchas, ni fundas de mi ropa de cama; es un tema que sí me importa mucho y mas con esto del COVID.
Stayed 7 nights in May 2021
Verified review

6/10 Okay

Liked: Cleanliness, amenities
El hotel esta lindo pero le falta mucho mantenimiento. No había artículos de aseo personal en el baño. Y lo peor fue que el aire acondicionado no bajaba de 24 grados C y el cuarto olía un poco a humedad.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general esta bien el hotel

Buen hotel, las habitaciones son amplias y el personal presta una buena atención, NO incluye desayuno y el que ofrecen en el hotel no te permite escoger lo que tú quieres comer.
Stayed 3 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bueno y limpio

Hotel limpio, buena atención, la alberca muy pequeña, el restaurante solo abre para el desayuno, no hay shampoo ni jabón en barra en el baño. Lo califico como bueno.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el checkin fue muy rapido
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service

Hotel sin agua para tomar y olores raros

La. Limpieza es algo cuestionable porque la. Cama y las almohadas olían feo a tipo motel, donde gente fuma y esas cosas. Los olores son raros en la habitación. Llegamos a las 4am no había agua ni de complemento en la habitación ni vendían. Nos tuvimos que aguantar la sed porque no era potable el agua del hotel. Hasta el día siguiente pudimos tomar agua.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Disliked: Room comfort

Pueden mejorar

Muchos detalles que pueden mejorar con supervisión.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien ubicado, recomendado.

Muy buen ubicado si tienes auto, el estacionamiento es muy cómodo, seguro y amplio. Te han en cuenta esto ya que otros hoteles el Playa del Carmen ofrecen estacionamiento pero es en la calle o son espacios muy limitados. En general la habitaciones cumplen con lo esperado. Una excelente relación precio calidad.
Stayed 4 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Disliked: Room comfort

Mucho que mejorar!!!

1era noche: paredes y sabanas manchadas 2a noche: cambio de habitación y solo sábanas manchadas y se atoró el elevador. 3a noche: me regalaron el desayuno de compensación. Desayuno: Pueden mejorar, solo es supervisión y atención de los alimentos.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilo, buena limpieza

Lugar tranquilo para descansar, buena limpieza, solo que el desayuno es lo mismo siempre, y algunos de recepción son poco amables, pero aún así me volvería a hospedar ahí
Stayed 7 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento es una gran ventaja. Por otro lado sugiero poner mas camastros o sillas en el area de alberca.
Stayed 2 nights in Jun 2021