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Platinum Yucatan Princess Adults Only - All inclusive

5.0 star property
Adults-only beachfront hotel

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Platinum Yucatan Princess Adults Only - All inclusive

View from property
Exterior detail
Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes
6 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.2

Very good

Popular amenities

  • Restaurant
  • All inclusive
  • Spa
  • Pool
  • BarBarBar
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
77710, QROO, Playa del Carmen, Prolongacion 5ta Avenida, Mz 20 Lote 006
  • Popular LocationGran Coyote Golf6 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationPlaya Xcalacoco10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive
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Room options

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

8/10 Very Good

Highlights

Balcony or patio
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

9/10 Excellent

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

8.8/10 Excellent

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

Highlights

Balcony or patio
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

8.3/10 Very Good

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

9.4/10 Wonderful

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Platinum Yucatan Princess Adults Only - All inclusive is on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. With scuba diving and snorkeling nearby, you'll find plenty of adventures in the water.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Playa Xcalacoco - 10 min drive
  • Quinta Avenida - 11 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • Alberca - Pool - 12 min walk
  • Amaranto - 19 min walk
  • The Fives Plaza - 3 min drive
  • Snack Riviera - 12 min walk
  • 5th Avenue - 12 min walk

About this property

Platinum Yucatan Princess Adults Only - All inclusive

Luxury all-inclusive hotel
At Platinum Yucatan Princess Adults Only - All inclusive, you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. With a white sand beach, a beach bar, and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a hot stone massage, hydrotherapy, or a facial at Princess Spa Platinum, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, archery, and volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • 6 outdoor tennis courts, express check-in, and massage treatment rooms
  • Wedding services, concierge services, and coffee/tea in the lobby
  • Guest reviews say good things about the bar, breakfast, and pool
Room features
All 470 rooms have comforts such as 24-hour room service and furnished balconies, in addition to perks like air conditioning and free stocked minibars. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 42-inch plasma TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Asiatico
  • Bruschetta
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults
Platinum Yucatan Princess Adults Only All inclusive
Paltinum Yucatan Princess Adults Only All Inclusive
Platinum Yucatan Princess Adults Only - All inclusive Hotel

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All inclusive have a pool?

Yes, this property has 13 outdoor pools.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All inclusive?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All inclusive on Jun 19, 2024 start from ￥34,677, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Platinum Yucatan Princess Adults Only - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Yucatan Princess Adults Only - All inclusive?

Self parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only - All inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only - All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only - All inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Platinum Yucatan Princess Adults Only - All inclusive located?

Nestled on the beach, this Playa del Carmen hotel is within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course, and Punta Esmeralda Beach. Gran Coyote Golf is 2 mi (3.2 km) away.

Platinum Yucatan Princess Adults Only - All inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 920 out of 1907 reviews" "
Rating 8 - Good. 499 out of 1907 reviews" "
Rating 6 - Okay. 244 out of 1907 reviews" "
Rating 4 - Poor. 128 out of 1907 reviews" "
Rating 2 - Terrible. 116 out of 1907 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Quanesha

Liked: Cleanliness
Resort is nice, quiet relaxing. Food was 2/10.
Stayed 3 nights in May 2024

4/10 Poor

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms are outdated and AC is set permanently to 22C and you are unable to change this. The restaurants included in the all inclusive package are terrible. I knew going in that all inclusive package foods are notoriously bad, but not this bad. The buffet and rodeo grill are the two places that you should go to for food. We ate at La Bruschetta and got the salmon and pasta and I ended up throwing up a couple hours later. The main pool is the one with the pool bar, although there are quieter pools away from the main pool. The main pool is for partying so stay away from this if you are trying to relax. The 24/7 room service is a joke as well, the food offered includes a sandwich, hot dog, hamburger, fries, and pizza. The room service food is inedible. Also, we were told upon check in that the buffet is 24/7 and it is not. All restaurants are open 6-10pm, and the buffet is the only place that serves breakfast, lunch, and dinner, however, the buffet closes at 10pm as well. Also, this resort claims its beachfront and it is, but the beach is nasty. The amount of seaweed is unfathomable. There were a ton of workers out there daily trying to rake in the seaweed but there was no use. It was very disappointing not being able to use the beach. Honestly, I would pay a little extra more money and stay somewhere else. We paid $750/person for flight and all inclusive stay and I can’t say it was worth it. I even went into this vacation with very low expectations and still got let down.
Stayed 3 nights in Jun 2024

6/10 Okay

Tarun

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Room service was terrible, waited 1 hour to get bottle of water. Then next day they forgot to bring my friend’s meal. Ended up going to sleep without any food and got sick the next day.
Stayed 5 nights in May 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food here was phenomenal. We kept seeing that people were saying the food was hit or miss. The breakfast buffet, and every single restaurant was phenomenal! Drinks are good, not watered down, and plenty of variety. The room could have been cooler, but overall it was clean and welcoming. Housekeeping did break my hair straightener without an apology or even acknowledgment. Don't try to upgrade your room when you get there, it is 3x more expensive than it would have been if we booked from the beginning on here.
Stayed 5 nights in May 2024

10/10 Excellent

Genesis

Liked: Cleanliness
Stayed 5 nights in May 2024

10/10 Excellent

Genesis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was a 10/10. The staff was immaculate, they were all super friendly and the service was on point. I even extended my stay another day because I didn’t want to leave. Every restaurant is great and the buffet always had good options. The activities everyday were fun and entertaining. They put on a show just about every night which were all insanely good and when there isn’t a performance; there is an event. The beach was so close by and yes there is a bit of seaweed but it is the ocean so of course there is going to be some. The drinks were really good especially in the nightclub and I highly recommend doing their water aerobics class. Overall I highly recommend this place and will definitely be back!
Stayed 1 night in Jun 2024

8/10 Good

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food had little flavor.
Stayed 4 nights in May 2024

10/10 Excellent

Jessica, New York

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. I would stay here again. The swim out room was lovely. The food was decent and so were the drinks. The activities were fun. The only complain would be the seaweed at the beach, its so much seaweed that it stinks but we were told the sister beach next door, which we had access to had a better beach but we just stayed at the pool. Overall, excellent experience.
Stayed 3 nights in May 2024

8/10 Good

Jarelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Nathasia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room service food was not good. Pillows are hard. Beach is dirty. Front desk don't have much knowledge. Housekeeping doesn't change your sheets when asked, they literally just flipped the sheets when we got to the room, the reason i know is because I saw the same stain. Day activities are boring. Snack bars don't have enough food. No cafes. They always serve tacos and burgers on day time. They don't have enough staff. We dined in on one of their restaurants and chef's special was a popcorn and a piece of lobster put in a soup. Never seen that before. Yoga was great tho. Night shows are good.
Stayed 7 nights in May 2024