We received an email from them as we landed at the Cancun airport to indicate our room wasn’t available, the replacement accommodations they offered looked in no way comparable. At least they quickly refunded our money but we were left to scramble to find another hotel during the cab ride from Cancun to Playacar. We’ve never had anything like this happen before!
Sandra
2024 年 1 月に 7 泊滞在
10/10 (非常に良い)
Dan
家族旅行
2023 年 4 月 10 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This was our 12th stay at Paseo Del Sol and as always we had a great Holiday. The staff make us feel at home every time.
Dan
2023 年 4 月に 8 泊滞在
10/10 (非常に良い)
Dena
家族旅行
2023 年 1 月 2 日
良かった点 : 清潔度、客室の快適度
Dena
2022 年 12 月に 7 泊滞在
8/10 (良い)
Jesus
2022 年 8 月 25 日
Jesus
2022 年 8 月に 6 泊滞在
8/10 (良い)
Manuel、fontana
家族旅行
2022 年 6 月 11 日
良かった点 : 設備とサービス
Great location and great service - the onsite team is favoulous - the giant roaches and we found a scopion on the kitchen if my son was bitten this could have turn out to be a nightmare- close to the jungle so it may be expected just know what you getting into - if you get freaked out by roaches and scopions this is not the properly for you. we have to constantly be on our guard my wife would not leave my kids to sleep on their own.
Manuel
2022 年 5 月に 13 泊滞在
10/10 (非常に良い)
Melissa
家族旅行
2022 年 4 月 27 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Pool is amazing/Clean. Community feels very safe, and Condo grounds are beautiful and quiet.
You are walking distance from Playacar center great for shopping and eating.
Melissa
2022 年 4 月に 6 泊滞在
8/10 (良い)
AGUSTIN
家族旅行
2022 年 4 月 17 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Positive: secure, facilities in good shape, parking, location
Opportunities: room was not cleaned during my stay
AGUSTIN
2022 年 4 月に 5 泊滞在
10/10 (非常に良い)
ANA LORENA
2022 年 3 月 15 日
ANA LORENA
2022 年 3 月に 7 泊滞在
10/10 (非常に良い)
Alfonso Figueroa、Chicago
家族旅行
2021 年 11 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
My family and I were so happy to stay at the paseo del sol. We were so excited about the apartment and the location of the property. We are so excited to come back to Paseo del sol to stay at..
Alfonso Figueroa
2021 年 11 月に 6 泊滞在
8/10 (良い)
Miriam
家族旅行
2021 年 9 月 17 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Overall we enjoyed our stay at paseo del sol, there was some miscommunication in the beginning regarding our late check in, but after that everything went well. The hotel is in a secured community which made us feel safe, and the beach and plaza were at walking distance. After getting our bracelets, it was very easy to go in and out of the community. We really liked that the condo we had was suitable for 6 people and had its own kitchen with all the utensils needed, which saved us some money from eating out. The pool at the condo is very nice, the water is pleasing and the area was kept pretty clean. If you're thinking of visiting playa del carmen with a big family, this is a very good place to stay at 👍