Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property
On a private white sand beach, near Quinta Avenida

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Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Private beach, white sand, sun loungers, beach umbrellas
Exterior
Property grounds
Exterior
Standard Room, 2 Double Beds, Oceanfront | Minibar, in-room safe, bed sheets
Travelers find paradise at Pelicano Inn Playa del Carmen - Beachfront Hotel. Enjoy direct access to turquoise waters from the private beach. The on-site restaurant serves breakfast, and the bar offers refreshing cocktails. Wander through the garden or relax on sun loungers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Minibar
Free bottled water
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Honeymoon Room with Jacuzzi and Terrace

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Minibar
Coffee/tea maker
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Minibar
Coffee/tea maker
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Garden Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Mini-fridge
LED TV
Ceiling fan
Private bathroom
Minibar
Free bottled water
  • Sleeps 4
  • 2 Double Beds

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Minibar
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Ceiling fan
Private bathroom
Minibar
Free bottled water
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room - Garden View

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Yard
Air conditioning
Free cribs/infant beds
Mini-fridge
Ceiling fan
Private bathroom
Minibar
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
77710, QROO, Playa del Carmen, Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km
  • Playacar Beach - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Restaurante Tropical - ‬1 min walk
  • ‪Mercado 174 - ‬1 min walk
  • ‪Deck 5 Pool And Skybar - ‬1 min walk

About this property

Pelicano Inn Playa del Carmen - Beachfront Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Pelicano Inn Playa del Carmen - Beachfront Hotel provides a beach bar, a terrace, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. The on-site restaurant, Pelicano Inn, offers breakfast, lunch, dinner, and ocean views. In addition to a garden and a bar, guests can connect to free WiFi in public areas.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a free beach club on site
  • Beach umbrellas, tour/ticket assistance, and concierge services
  • Smoke-free premises, beach towels, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Pelicano Inn Playa del Carmen - Beachfront Hotel offer comforts such as air conditioning, as well as amenities like safes and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies, mini fridges, and ceiling fans

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pelicano Inn

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 1990
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Pelicano Inn
Hotel Pelicano Inn Playa del Carmen
Pelicano Playa del Carmen
Hotel Pelicano Inn
Pelicano Del Carmen Beachfront
Pelicano Inn Playa del Carmen Beachfront Hotel
Pelicano Inn Playa del Carmen - Beachfront Hotel Hotel

Frequently asked questions

Is Pelicano Inn Playa del Carmen - Beachfront Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Pelicano Inn Playa del Carmen - Beachfront Hotel doesn't offer parking.

What time is check-in at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 AM–3:00 PM for a fee.

What time is check-out at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pelicano Inn Playa del Carmen - Beachfront Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is Pelicano Inn Playa del Carmen - Beachfront Hotel located?

Located in Downtown Playa del Carmen, this beachfront hotel is in the city center, just steps from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

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Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 122 out of 302 reviews
Rating 8 - Good. 100 out of 302 reviews
Rating 6 - Okay. 49 out of 302 reviews
Rating 4 - Poor. 18 out of 302 reviews
Rating 2 - Terrible. 13 out of 302 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
I love this place!
Stayed 1 night in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy lindo, el personal excelente, nos gustó mucho , vamos a volver
Stayed 3 nights in Jul 2025

8/10 Good

José Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
We loved our stay at Pelicano Inn and can’t wait to return next year. The staff is absolutely fantastic! The grounds and beach are beautiful.
Stayed 9 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M e gustaron las instalaciones linpias el sevicio y amavilidad del personal desde que yegas y en especial el equipo del restauran muy amables .los 3 chef en especial a karla.x su amabilidad luis y el Argentino y los otros tambien muy amables y tanbien el jerente exelente persona.gracias
Stayed 10 nights in Aug 2025

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, beach front view, very nice people and service at breakfast bar. Unfortunately sea not affordable due to seaweed season
Stayed 14 nights in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
exellent
Stayed 4 nights in Jul 2025

8/10 Good

Jeimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location right off 5th ave. Very convenient if you're into the night life as there are 2 well known bars at the corners of the ave. The staff were all very lovely and super helpful. The food was amazing!! I do wish they had a pool but that is just a personal preference and doesn't take away from the hotel. The room itself was spacious and comfortable. Definitely would recommend and would stay here again!
Stayed 7 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is older in architecture but is well kept, clean and comfortable. The retro vibe works and offers a quiet retreat away from crowds, bars and restaurantals. The location however is great as you are literally steps away from all the action. The staff at the front desk were friendly and very willing to assist and ensure my stay was comfortable. The waiters at the restaurant were also cool and professional. My only disappointment was the beach as it was full of seaweed. The hotel doesn't have controll over this as it affected all the hotels on the strip as well.
Stayed 5 nights in Sep 2025

10/10 Excellent

Olga

Very nice small hotel, beachfront view is amazing, quiet and comfortable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this hotel and very friendly staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff are amazing
Stayed 8 nights in Feb 2025

8/10 Good

Fabiana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and wonderful staff! The hotel is in a quiet, convenient location, which made for a very relaxing stay. The standout was definitely the staff—everyone was incredibly friendly and helpful, especially during breakfast, which was delicious and well-prepared. While the furniture and room decor feel dated and could use an update, everything else was very good. Not quite a 5-star experience due to the room interiors, but the service and overall atmosphere more than made up for it.
Stayed 2 nights in Jun 2025

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Buen servicio
Stayed 4 nights in May 2025

10/10 Excellent

Ellen

Liked: Amenities, property conditions & facilities
Staff are wonderful!! Loved our room and view!
Stayed 28 nights in Jan 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! Everyone was very friendly and welcoming.
Stayed 6 nights in Mar 2025

10/10 Excellent

Silvia Herandy Paez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 4 nights in Mar 2025

6/10 Okay

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran atención

Buen servicio en general
Stayed 4 nights in Apr 2025

6/10 Okay

Achref

Liked: Staff & service
Bon emplacement, belle plage
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach close to all the restaurants and quiet loved it
Stayed 4 nights in Oct 2024

8/10 Good

Jan

Liked: Staff & service, property conditions & facilities, room comfort

Strandhotell

Strandhotell som verkligen ligger på havsstranden, på gott och ont. Sanden vill gärna följa med överallt, även till hotellrummet som är lite irriterande
Stayed 5 nights in May 2025

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel front de mer en plein centre

Hotel très bien placé en plein centre et en front de mer avec accès aux transats de la plage privée. Très bon petit déjeuner. Le personnel est très agréable
Stayed 9 nights in Feb 2025