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「On entering the property we was greeted by the reception staff they were very friendly and helpful, they made our short stay feel at ease, had everything we needed and the owner was so polite even carried my bag upstairs and said anything we need just ask. Really can’t fault our room was lovely felt homely & cosy, the area was nice & quiet. Highly recommend this place. We had the family room as it was the last one left for us to book & was a great size room. 10/10 」

「Beautiful hotel, not sure how it’s classed as a 3* on Expedia when it’s by far the nicest hotel in Newcastle. The rooms are a great size, clean and cosy and you can tell the hotel has thought of the “little things” that set it apart from a generic Hilton esque experience. Staff were super friendly and helpful. Will be back soon :) 」

「The staff made our experience fabulous. Everyone we met was helpful, friendly and accommodating. I am disabled and needed to use a mobility scooter to get around, nothing was too much bother. The first room was difficult to access for me, we informed reception and were seamlessly and quickly moved to another room. The restaurants, expecially Fusion were amazing, the food was some of the best we have had! We celebrated our wedding anniversary and my husbands birthday, we were treated to a...

「Every aspect of our stay was wonderful」

「Very comfortable room and convenient nearby amenities. 」