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"Just about the whole park was closed and the outdoor parks were only open on the weekend. It’s a waste of money to go while they are under renovation "

"Loved it. 5-STAR....It was perfect for a family get-together. We had 7 this year, and we never felt cramped. Everyone had space to do their own thing and space to play games together comfortably (inside and out). We even brought the family dog. They do offer pool towels and laundry soap. But I would have brought a few extra for showers. In my room, there were only three for two people the whole week. So you can keep washing them, but if you don't want to do laundry, maybe have everyone bring an extra towel or two. Also, toilet paper, I did buy a package before I came, and I'm glad I did. Depending on how long you are staying, of course. If you are staying a week, I do suggest it. Other than that, this house had everything needed, and I had no complaints at all. Would suggest and will rebook. Also, you are a little way out. Dollar General is your closest for things. Walmart and the town are about 30 minutes away with regular traffic, longer if you come during a high tourist time. Keep that in mind. I bought groceries before and brought them."

"Everyone was family friendly"

"Resort at Governors Crossing was very clean. Check-in and out was quick and easy. We experienced little noise in our room. Rooms are spacious and very clean. The indoor waterpark and pool area stay open late, which is a big plus for our family as we are not early risers."

"Room was nice and clean close to places to eat an nice staff"

"It was nice and on the river"

"OK, pool was not heated like they said it would be . No wash cloths . Only one elevator was working. The bed was very comfy .The staff was great. The lady that worked the breakfast buffet was great."

"Hard to imagine a better place to stay while in Gatlinburg. The rooms are fantastic. The showers are bigger than some closets, and have a three-nozzle setup that's amazing. The rooms also have balconies that have wonderful views of the surrounding area. The hotel property has a really nice bar, an an incredible pool area, and is centrally located within walking distance of pretty much anything in town. You have to pay for parking, but I guess that's par for the course in this area of Gatlinburg. I also have to say, I had a problem with my neighbors and the hotel immediately moved me to a different room. So customer service is top notch. Like I say, it's hard to imagine a better experience while staying in this town."

"Loved the water park "