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「The location at the edge of Bansko is nice and quiet with nature all around. The only down side is that the walls have no soundproofing so you can hear your neighbours conversations quite clearly.」

「hotel calme,un peu à l'écart du centre ville. les équipements sont un peu limite...notament la douche qui inonde à chaque fois la salle de bains connexion wifi pas toujours de qualité」

「別の地でKempinskiには何度か宿泊したが、全て快適で会った（料金はそれなりに安価とは言えないが）。今回も期待に沿うものであった。　街の中心部からはやや離れているが、散歩がてらと思えば十分に徒歩圏内。　Winter sports 目的の場合にはropewayに隣接しているので理想的。　駐車料金無料。」

「Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee...

「Lovely place and such friendly staff highly recommended. 」

「Nice hotel, got a free upgrade on arrival. They don’t offer couples massage but managed to find another masseuse to accommodate our request. Spa facilities were good. Good value for money, would stay again if we went back for the skiing. 」

「Bra hotell, rett ved gondolen og bakken. Supert med spa og skiutleie i hotellet. Anbefales.」