Find hotels near Pilar Parish, Madrid from ￥18,711

"The Staff, Breakfast, Service, and Location were great. The only problem was that the quality of the sofa mattress was so bad. We did let the hotel staff know and they will do something about it in future. This is why I did not rate five stars. "

"We stayed at room 2222, it needs a wooden door in the bathroom because the glass door offers zero privacy. It also has one glass wall in the shower. The room was small and hot even when the heat was off and the window only opens a few inches. The air conditioning wasn’t working during our stay. The hotel offers buffet service for breakfast, lots of options. The area where the hotel is located is walkable, it has a subway station very close and there are a lot of restaurants in the area."

"All good great service good customer service - parking valet expensive"

"All good! :)"

"Amazing rooms! Clean, big and comfortable. Staff is super friendly and helpful. Location is superb! Walking distance to the park and shopping!"

"This was honestly the worst “hotel” experience I’ve ever had, and calling it a hotel is generous. It’s basically a hostel pretending to be a hotel. The pillows are literally like they’ve been cut in half tiny, flat, and extremely uncomfortable. The bed is extremely small, and the room is even smaller. There’s barely half a table, and you can’t fit anything properly. It feels claustrophobic the moment you walk in. They advertise private bathrooms, but what they don’t clearly say is that you’re sharing that bathroom with six other rooms. That is not a hotel experience. On top of that, the bathroom lights are on motion sensors that constantly turn off. I couldn’t even shower properly without waving my hands every few seconds to get the lights back on. You can hear absolutely everything from the other rooms. Zero soundproofing. No privacy. No comfort. The worst part was I had a serious issue with my room key. My card didn’t work, and even the reception’s card didn’t work. I was locked out of my room for hours and almost missed my flight because of it. When I asked for compensation, they didn’t care at all. No solution, no apology, nothing. This is not a hotel. It’s an overpriced hostel with misleading advertising and terrible customer service. I would absolutely not recommend staying here."

"The hotel appears to be a new hotel. The physical appearance is excellent. The room had plenty of space and was very clean. The staff was excellent and very helpful. The restaurant and the bar are very good. The hotel is located in a very good neighborhood. The hotel is very close to a metro stop (Cartagena) so you don't have to be in the city center to see the tourist sites, and you can spend some time in an authentic neighborhood. Getting to the airport by taxi takes about 20-30 minutes, and taxis frequently make rounds to the hotel. We didn't have to wait long to get a taxi to the airport when we left. "

"The room was wonderful but the staff was the best part! They were amazing and gave my daughter a complementary mini champagne bottle with chocolates and candies for her birthday!! Definitely recommend this place 💯! "

"Very clean room and staff was helpful. Great location to see Madrid, shop and dine! "