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"Staff from the Cafe to the Restaurant and Bar's and staff from desk, security and cleaners went out of their way to make your Holiday at Grand Mercure Resort as pleasurable and worry free as possible. You were left with nothing but to relax and enjoy your holiday. Will be going back for another Holiday."

"Both pools were clean and well maintained, the staff at the pool bar were outstanding with service and hospitality "

"The facilities were heavily maintained "

"Great staff amazing breakfast buffet and comfortable rooms make it a first class hotel property! The hotel is ideally situated in the heart of old town Phuket with many offerings and options for restaurants bars coffee shops shopping and of course massage spas ! The historical offers beautiful Portuguese inspired architecture with many opportunities for photographers and content creators."

"The hotel was very clean and very accommodating. From the minimum we checked in, the staff were extremely nice and smiling the entire time and they even checked this in prior to 3 PM. The amenities in the hotel are great, the big pool with the walk-in bar and the big kitchen that offered tasty food. "

"Wonderful staff. Location great "

"Great hotel with wonderful breakfast! Rooms are comfortable and clean. Would definitely stay here again. "

"Great service staff, cleanliness. breakfast and Gym. the location is every covinient and walking distant"

"Great service!"