Thailand Pass requires travelers to book their stay, airport transfer, and COVID-19 test with an SHA Extra Plus hotel prior to arrival.

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Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 406 out of 988 reviews
5 - Excellent 41%
Rating 4 - Good. 393 out of 988 reviews
4 - Good 40%
Rating 3 - Okay. 112 out of 988 reviews
3 - Okay 11%
Rating 2 - Poor. 43 out of 988 reviews
2 - Poor 4%
Rating 1 - Terrible. 34 out of 988 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi har haft et fantastisk ophold. Pool access room. Rent og pænt, ved mangler blev det fikset øjeblikkeligt. Så sødt personale. Skøn morgenmadsbuffet. Og et ganske fint lille hotelgym som vi også brugte flittigt. Vi vender gerne tilbage en anden gang.
Stayed 15 nights in Dec 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
My wife and I were pleased with the customer service from the staff and the location of the property. We were disappointed in the quality of our room which was really dated. We were also disappointed with the breakfast buffet as well. Luckily, the location and customer service outweighed the bad. If you’re looking to stay in a prime location you will not be disappointed. However, if you prefer a quality room, you may want to look elsewhere.
Stayed 2 nights in Dec 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall a great stay … superb location .. sure there are resorts that are similar money but many are a long taxi ride to the centre
Stayed 6 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very enjoyable 12 nights at this hotel as part of the Phuket Sandbox. The room was kept immaculate by the friendly cleaning staff. A large selection of tasty food for the breakfast buffet. Hotel is centrally located within walking distance from any of important locations in Patong.
Stayed 12 nights in Oct 2021

2/5 Poor

Business traveler
Liked: Cleanliness
Overpriced
The stay here has been average at best. Wi-Fi connection is horrible. There is no individual AC control unit in each room, Therefore your AC is either on or off. They offer one cookie upon arrival that is all! The cookie itself is old overcooked and I might even say burnt. They were constantly doing construction above me next door to me or somewhere in the near vicinity
Stayed 14 nights in Aug 2021