4/5 Good
Luis
Apr 16, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is very nice and posh; however, it’s the small details that make a hôtel great and this hôtel has the potential for greatness — for instance the air conditioning in my room never worked properly especially in the bathroom (sometimes I froze and other times I roasted.). The elevator buttons work if you know the trick. The “adult only” pool was where all of the kids hung out making it the “kids pool” and meanwhile the kids’ pool was empty and quiet. The adult section should be where the kids’ pool is located and every chaise should have a food and beverage menu. The bar is useless because it’s not inviting and in the middle of nowhere… have a signature cocktail too! When I checked out, I noticed that the hôtel has bikes and kayaks which no one ever mentioned or offered. This hôtel caters to families with lots of kids… it is not a place where you will find quiet solitude.
On the plus side, the secluded location is beautiful overlooking Koh Phi Phi island in the distance. All of the rooms are spacious with views of the bay. And the huge tub is a treat. The breakfast is excellent too. The water and popsicles served at the pool are a plus too.
Stayed 4 nights in Apr 2022