Phoenix-West Vacations from ￥189,525

I stayed in this property recently, having been on one of my frequent trips to Germany to see friends, family and have a break. Initially I stumbled upon this hotel given its affordability. It's safe to say that I wasn't disappointed. Initially, upon check-in, the receptionist told me that there was no record of my booking, though once I provided proof and she took a photograph of it, I was provided with my room key and was in. This was a common sense solution. Following this I was informed that rooms are cleaned every 2-3 days. Presumably this is part of a sustainability drive? I didn't have an issue with this, plus it meant that I didn't have to rush out of the room every morning, especially after an evening in Hubert's Kneipe, just around the corner. Overall the room was clean, the staff were friendly and the free coffee machine in the main reception was an added bonus on a morning. The locale is ideal for many kinds of visitor, with Kneipen, restaurants, shopping, good transport connections and a healthy amount of walkable infrastructure surrounding this hotel. All in all a good hotel which I would happily recommend to anyone.

Our stay was extremely pleasant! The hotel was very clean. The restaurant was good. The staff were friendly and knowledgeable. I would definitely recommend staying at this hotel!

Nice very clean room. Bed and pillows were uncomfortable, quilt was too thin. Staff were quite blunt.

Stayed one night in February. This is a budget hotel, and I am rating this as a budget hotel. The property is basic, clean, no thrills. The room was adequate, the bathroom was a bit tight, felt like in a space capsule. Sleep was comfortable. Had a desk to do my remote work. Walking distance to the U-Bahn station. There is a supermarket around the corner. Reception staff was helpful - helped me out with the parking and were reasonable with my request for late (30 min) check out time. Had a (frozen) pizza warmed up for my dinner for 8 euros. That was not bad. Overall, an excellent place for those on a budget.

clean and comfortable but the restaurant food taste like from microwave. not cooked well