Pfalzel Vacations from ￥237,749

Staff can be more helpful. No parking available.

The main hotel was fine, however there’s two buildings to this hotel. We stayed in the building across the road. The room was okay, the carpet could have been cleaner but the bed was comfortable. Could have done with two pillows each rather than one. What spoilt our stay was during 4 nights stay was we had no room service whatsoever. We were down to our last few sheets of toilet roll when leaving. Many will ask why didn’t I ask for extra, I am not prepared to go over the road and walk back with toilet roll or other things. We were on the main road where the 17 tram runs very regular, been on floor one was a little noisy, however for the convenience of public transport it was vey good and could live with the noise, in summer with the windows open, could be to noisy. Overall it was an enjoyable stay for the Christmas Markets, just wish room service would have been available, once again I should not have to ask for it.

Nice property and very clean. Around some restaurants and public transport. Not far from city center. Not the prettiest of area around.

Nice hotel a couple of blocks from the main train station. Comfortable beds, nice staff. Breakfast options were excellent. The hotel is right near the river with a lovely walk to old town. We would definitely stay here again.

Clean and comfortable room. Helpful and courteous staff.