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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property
Hotel with free breakfast, near Lake Michigan

Choose dates to view prices

Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

Lobby
Exterior
Suite, 1 King Bed, Patio, Lake View (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds
Property amenity
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Laundry
  • Pool
  • 24/7 front desk
  • Housekeeping
The current price is ￥19,240
￥21,356 total
includes taxes & fees
Aug 19 - Aug 20

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Patio, Lake View (with Sofabed)

Suite, 1 King Bed, Patio, Lake View (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Patio, Lake View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillowtop bed
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

8.2 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in Charlevoix, Charlevoix Inn & Suites SureStay Collection by Best Western is in the business district and near the beach. North Seas Gallery and Charlevoix Circle of Arts are cultural highlights, and some of the area's attractions include Artform Fabricating and Castle Farms. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snow tubing.
Visit our Charlevoix travel guideOpens in a new window
Map
49720, MI, Charlevoix, 800 Petoskey Ave

What's nearby

  • Lake Chalevoix Depot Beach - 13 min walk - 1.1 km
  • North Point Nature Preserve - 3 min drive - 1.5 km
  • Beaver Island Boat Company Ferry Terminal - 4 min drive - 2.2 km
  • Mushroom House - 5 min drive - 3.0 km
  • Castle Farms - 10 min drive - 8.4 km

Getting around

  • Cherry Capital Airport (TVC) - 59 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Dairy Grille - ‬3 min drive
  • ‪B.C. Pizza Charlevoix - ‬6 min drive
  • ‪Bridge Street Tap Room - ‬3 min drive
  • ‪The Villager Pub - ‬3 min drive

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Hotel near Lake Michigan
Free continental breakfast, an adjacent golf course, and a garden are just a few of the amenities provided at Charlevoix Inn & Suites SureStay Collection by Best Western. For some rest and relaxation, visit the hot tub. In addition to laundry facilities and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and a vending machine
  • A computer station, an elevator, and outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 39-inch LED TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting

We should mention

Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Frequently asked questions

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–11:00 PM.

How much does it cost to stay at Charlevoix Inn & Suites SureStay Collection by Best Western?

As of Aug 14, 2025, prices found for a 1-night stay for 2 adults at Charlevoix Inn & Suites SureStay Collection by Best Western on Aug 19, 2025 start from ￥19,240, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charlevoix Inn & Suites SureStay Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charlevoix Inn & Suites SureStay Collection by Best Western?

Self parking is free at this property.

What time is check-in at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-out is at 11:00 AM.

Where is Charlevoix Inn & Suites SureStay Collection by Best Western located?

Situated in Charlevoix, this golf hotel is within 1 mi (2 km) of Lake Charlevoix and Lake Michigan. Artform Fabricating and Mt. McSauba Recreation Area are also within 1 mi (2 km).

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Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown, included breakfast was a bonus, quiet
Stayed 2 nights in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! We also loved that they had free bottles of water available at all times.
Stayed 3 nights in Aug 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
It was decent place had a good breakfast too. Will stay again
Stayed 2 nights in Jul 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed like a nice place to spend the night.
Stayed 1 night in Aug 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, pool room and spa great, staff very nice. Excellent breakfast choices. I would come back.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly, efficient, and absolutely great! The hotel is quite nice as well, but their team made it top notch.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay, quiet, secure, well tended, great staff Would stay again with a better rate. Breakfast was OUTSTANDING
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location. Indoor pool and hot tub were relaxing.
Stayed 1 night in Jun 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was enjoyable.
Stayed 1 night in Jul 2025

6/10 Okay

Lolita

It was okay
Stayed 4 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The pool was clean and so was the entire hotel. We had a good breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The place was outstanding! Clean, modern, great service! Breakfast was good aswell.
Stayed 1 night in Jun 2025

8/10 Good

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property; housekeeping is Excellent!! Room was super clean!
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Liked: Amenities
Clean but needs updating. Decent breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Clean and comfortable rooms.
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an attractive property with plenty of parking. About a mile from the town center, it is convenient to area attractions. The standard rooms were clean and the staff was helpful. The breakfast area is not large but the extended hours means it is not crowded. Beverages are available 24 hours. The kids enjoyed the well maintained indoor pool and the hotel provided extra towels at no charge.
Stayed 2 nights in Jul 2025

8/10 Good

Russell A

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean but the beds were too soft
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very convienent location for our needs with a very friendly staff. Some parts of the rooms need some updating. Nice warm breakfast daily.
Stayed 4 nights in Jun 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good place to stay for one night. The staff were very pleasant and breakfast was decent. The rooms were very basic but the beds were not that comfortable. The walls are thin though so take your ear plugs or take a sleeping pill so it will knock you out enough not to hear anything.
Stayed 1 night in Jun 2025

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

The staff are very friendly. Check in and out was quick and easy. We were really happy with the location and comfort of the hotel. The breakfast was great as well. We will definitely stay there again.
Stayed 2 nights in Apr 2025

6/10 Okay

Vicki

Liked: Staff & service
Disliked: Property conditions & facilities
The upgrade to the suite was nice. This king suite was spacious. The leak could not be fixed and they had no other room to move us to. They did not offer a refund or to help us find another hotel room in the area.
Stayed 1 night in Jul 2025

8/10 Good

Cindy

Liked: Amenities
Friedly
Stayed 1 night in Jul 2025

6/10 Okay

Bart

Liked: Cleanliness
The interior finishes of the property are dated. Older wallpaper on hallway walls is torn in several areas. The bed was very comfortable though bathroom shower area left a lot to be desired. Clean but very dated. I would never pay full price for this room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel when in Charlevoix working!
Stayed 7 nights in Feb 2025

6/10 Okay

Cindy

Breakfast could be better. Not enough hot water to get thru a hot shower.
Stayed 1 night in Jul 2025