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Serenity House Pemberton

3.5 star property
Gloucester National Park invites travelers to unwind with mountain biking adventures and gather around the firepit to plan tomorrow's explorations.

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Serenity House Pemberton balances nature and comfort near Gloucester National Park. Explore Pemberton Mountain Bike Park or relax with a book from the library. Enjoy a nearby pool, in-room WiFi, games, and staff assistance for a hassle-free stay.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Kitchen
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About this property

Serenity House Pemberton

  • Family-friendly bed & breakfast near Gloucester National Park
  • Located close to Pemberton Mountain Bike Park and Gloucester Tree, Serenity House Pemberton provides a terrace, a firepit, and a garden. Treat yourself to spa services, such as a massage, a manicure/pedicure, or a body treatment. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and an outdoor entertainment area.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Continental breakfast (surcharge), games, and tour/ticket assistance
    • Massage treatment rooms, a video library, and gas grills
  • Room features
  • All guestrooms are individually furnished, and include comforts such as premium bedding and air conditioning, as well as thoughtful touches like smart speakers and bathrobes.
  • Other conveniences in all rooms include:
    • Changing tables, highchairs, and children's dinnerware
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Designer toiletries, showers, and hair dryers
    • 52-inch Smart TVs with Netflix, streaming services, and premium channels
    • Private fenced yards, wardrobes/closets, and kitchens

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 20 for adults and AUD 20 for children
  • Housekeeping fee: AUD 250 per week
  • Firewood fee: AUD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Serenity House Pemberton pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Serenity House Pemberton?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Serenity House Pemberton?

Check-out is at 10:00 AM.

Where is Serenity House Pemberton located?

This family-friendly Pemberton bed & breakfast is located in the historical district, within 2 mi (3 km) of Gloucester National Park, Gloucester Tree, and Aerial Adventure Pemberton. Pemberton Mountain Bike Park and Big Brook Dam Beach are also within 6 mi (10 km). Pemberton Tramway Company is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified

10/10 Excellent

Teniell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this B&B accommodation. Everything about our stay was comfortable and enjoyable. Cat and Jon are excellent hosts. I definitely recommend this accommodation if you're planning a trip to Pemberton
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entire House Stay in a Charming Location

Very comfortable stay with spacious bedrooms and bathrooms, gorgeous living area and ample outdoor sitting area. Immaculately clean throughout (one of the cleanest I’ve seen). Attentive and responsive hosts; super friendly and easy to talk to when we had questions or requests. Very much enjoyed the woodfire, firepit, breakfast spread and no washing up; just to name a few. Convenient location close to Pemberton township but still surrounded by trees and nature. A good landing pad for travel in and around the region; a home away from home. Would highly recommend staying at Serenity House.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Emma

Stayed 1 night in Feb 2023