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"Was a great experience "

"Staff from the Cafe to the Restaurant and Bar's and staff from desk, security and cleaners went out of their way to make your Holiday at Grand Mercure Resort as pleasurable and worry free as possible. You were left with nothing but to relax and enjoy your holiday. Will be going back for another Holiday."

"Both pools were clean and well maintained, the staff at the pool bar were outstanding with service and hospitality "

"Fantastic "

"The facilities were heavily maintained "

"Staff very accommodating and friendly. GREAT Bed!"

"The hotel was very clean and very accommodating. From the minimum we checked in, the staff were extremely nice and smiling the entire time and they even checked this in prior to 3 PM. The amenities in the hotel are great, the big pool with the walk-in bar and the big kitchen that offered tasty food. "

"The hotel was great! We had the best time, the hotel is centrally located in the middle of Patong about 2 blocks from Bangla Rd. Busy busy busy area. But the staff at the hotel were nothing short of amazing! Thank you for all of your hospitality and making our 1st trip to Phuket a memorable experience! "

"Room was great, service was great, everybody was so courteous and attentive. If and when I come back to Phuket I’m rebooking at this resort and will definitely refer others to book here."