Passo del Termine

Worst hotel experience ever! The elevator was broken throughout our entire stay, making things extremely inconvenient. To make matters worse, the guy at reception tried to charge me twice for the city tax, even though I had already paid it just 10 minutes earlier! Absolutely disappointing. I would not recommend staying here. I will NEVER comeback! I also felt terrible for the poor staff member who had to carry our 23kg luggages from the 3rd floor all the way down to the main floor. Worst experience!

Clean room, great location, friendly reception and great breakfast!

Really good stay at this hotel. The staff were very helpful and accommodating. We were given a lovely large room that was cool in the city’s heat. The location of the hotel is perfect. Lots of lovely and good bars and restaurants in this area. Be warned the mosquitos move into the city in July and August, specifically near the canal. The hotel was undergoing some works when we where there so I am sure what was already very good, is about to be even better. Thank you for taking such good care of us.