Hotel Victoria au Lac

3.0 star property
Comfortable hotel near Lake Lugano

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Victoria au Lac

Photo gallery for Hotel Victoria au Lac

Lake view
2 restaurants, lunch, dinner served; Mediterranean cuisine
Exterior
In-room safe, desk, soundproofing, free WiFi
2 restaurants, lunch, dinner served; Mediterranean cuisine

Overview of Hotel Victoria au Lac

Reviews
7.4

Good

Popular amenities

  • Breakfast included
  • Parking available
  • Laundry
  • Free WiFi
  • Air conditioning
  • Housekeeping
The price is ¥18,843
Price available on 2024/4/13

Explore the neighborhood

6902, TI, Paradiso, Riva Paradiso 2b, ingresso Via G. Guisan 3
  • Popular LocationLAC Lugano Arte e Cultura11 min walk
  • Popular LocationMonte San Salvatore3 min drive
  • Popular LocationLake Lugano5 min drive
  • AirportLugano (LUG-Agno)13 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Standard Single Room

cleanliness

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Rainfall showerhead
In-room safe
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Doppelzimmer mit Seeblick

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Rainfall showerhead
In-room safe
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Rainfall showerhead
In-room safe
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the neighborhood

Paradiso

Hotel Victoria au Lac is located in Paradiso. Swissminiatur and Schwimmbad Carona are local attractions and those in the mood for shopping can visit Via Nassa and FoxTown Factory Stores. Alprose Chocolate Factory and Splash and Spa are also worth visiting.

What's nearby

  • LAC Lugano Arte e Cultura - 11 min walk
  • Via Nassa - 13 min walk
  • Palazzo dei Congressi - 3 min drive
  • Monte San Salvatore - 3 min drive
  • Lake Lugano - 5 min drive

Getting around

  • Lugano-Paradiso - 5 min walk
  • Lugano Funicular Station - 6 min drive
  • Lugano (LUG-Agno) - 13 min drive

Restaurants

  • Ristorante Pizzeria Tivoli - 1 min walk
  • I Due Sud - 4 min walk
  • OK-Bar - 10 min walk
  • Lido Riva Caccia - 5 min walk
  • Restaurant META - 1 min walk

About this property

Hotel Victoria au Lac

Property highlights
Near Lake Lugano, Hotel Victoria au Lac provides a free breakfast buffet, a grocery/convenience store, and a rooftop terrace. Enjoy Mediterranean cuisine and more at the two onsite restaurants. In addition to shopping on site and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), 1 meeting room, and concierge services
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • ATM/banking services, a vending machine, and laundry services
  • Guest reviews say good things about the location
Room features
All guestrooms at Hotel Victoria au Lac feature comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Rainfall showers, tubs or showers, and free toiletries
  • Refrigerators, daily housekeeping, and desks

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Terrazza Delle Stelle
  • Lord of Tillingdon

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer on request
  • Rainfall showerhead
  • Towels

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 20 per day
  • Rollaway bed fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Victoria au Lac
Hotel Victoria au Lac Paradiso
Victoria au Lac
Victoria au Lac Paradiso
Victoria Au Lac Lugano
Hotel Victoria au Lac Hotel
Hotel Victoria au Lac Paradiso
Hotel Victoria au Lac Hotel Paradiso

Frequently asked questions

Is Hotel Victoria au Lac pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Victoria au Lac?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Hotel Victoria au Lac on Apr 13, 2024 start from ¥18,843, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Victoria au Lac?

Self parking is available for CHF 20 per day.

What time is check-in at Hotel Victoria au Lac?

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Victoria au Lac?

Check-out is at 11 AM.

Where is Hotel Victoria au Lac located?

Situated in Paradiso, this hotel is 0.3 mi (0.4 km) from Museum of Modern Art and 1.6 mi (2.5 km) from Lake Lugano. Giancarlo and Danna Olgiati Collection and LAC Lugano Arte e Cultura are also within 15 minutes. Lugano-Paradiso is 5 minutes by foot and Lugano Funicular Station is 22 minutes.

Hotel Victoria au Lac Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 69 out of 299 reviews" "
Rating 8 - Good. 129 out of 299 reviews" "
Rating 6 - Okay. 58 out of 299 reviews" "
Rating 4 - Poor. 28 out of 299 reviews" "
Rating 2 - Terrible. 15 out of 299 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Was in a quiet part of the lake but still accessible to the main city and all the transport boats. Breakfast was great and so was the restaurant downstairs for dinner.
Stayed 4 nights in Oct 2023

10/10 Excellent

Egidio

Stayed 1 night in Oct 2023

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
MUST READ. Book at your own peril!!!
This was a couples trip and each couple booked a separate room. Pros: front desk staff was friendly and attempted to address concerns up to their limitation, location is good with easy access to downtown Lugano (we previously thought it would be further) Cons: - Hotel is VERY outdated with very few modern amenities - Management refused to allow the front desk to give us the controller for A/C unit. They claimed the weather was not warm enough and we could leave the window open. The problem with this is the excessive noise from outside all night long which leads to the next con: - The hotel has a strip club in the lobby and indecent pictures in the basement where the public bathrooms are. The nightclub attracts people at odd hours and there is loud noises and conversations keeping your from sleeping. We literally couldn’t get more than 3-4 hours of sleep per night. The solution would have been to close the windows and turn on the A/C, but… - There was a hose in the middle of the shower connecting the faucet to the shower head. You basically shower touching the hose and work your movements around it. - Even during the time of the year that managements allows A/C, there is a $30 charge per day for the usage. Overall we wanted to like the place for its location, views, and front desk customer service but at every moment, it disappointed us more.
Stayed 2 nights in Sep 2023

10/10 Excellent

Emily

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the building was showing its age with its creaky, carpeted floors, dim lighting, and faded furniture, it was great in the places that mattered most to us. The beds were clean and comfortable, the bathroom was very, very spacious, the air conditioner worked consistently well throughout our stay, and it was very quiet throughout the night. Breakfast options were limited to cold options (other than the option to boil your eggs and toast your bread) but the coffee was freshly made to order and you could sit outside on their balcony to enjoy your meal if you wanted. Would stay again!
Stayed 2 nights in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property is older it is lovely and functions without problem. The staff is friendly and inviting. Breakfast is delicious and the views of the lake are gorgeous. It is farther from the town center but is worth the 10 minute walk along the lake or the 1 minute bus trip. The AC was an added bonus! My only negative is that it smells heavily of cigarette smoke.
Stayed 2 nights in Aug 2023

4/10 Poor

Parvane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Arielle

Stayed 2 nights in Aug 2023

10/10 Excellent

zinoviy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

8/10 Good

Pakorn

Traveled with partner
Liked: Cleanliness, staff & service
Location is really great. 5 mins walk to Paradiso Train Station and Migros. Bus stop is next to hotel and 2 mins walk to Paradiso boat pier. Old hotel with bigger room. Beautiful lake view but not good facilities. The breakfast is good though. Overall, you got what you pay for.
Stayed 1 night in Jun 2023