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「Clean room」

「Room was very clean and had no "motel/hotel" odor. Love the No Pet rule and a/c was excellent! Maids were very nice. Breakfast staff was very nice. Food selection on breakfast buffet was great. Person checking us in was a little rude (made us feel less than worthy for booking through Expedia). We would definately stay here again!」

「My room was clean but outdated. Staff was very nice.」

「This was my first time staying at this hotel. When I arrived the gentleman at the front desk said the key controls the lights. I looked at him puzzled like what are you talking about and he said you gotta put your key in in order to turn on the light. That was not clear direction. I said I don’t know what you mean and he said - well. You gotta put it in the holder so when I got to the room, I finally understood, but it was not clear direction and he seemed annoyed. Then every time I entered the...

「Great price」

「I enjoyed my stay; I love Florida *!!」

「The room was extremely clean and the property managers were very nice and talked with my husband and I about how the property had recently been remodeled and the bathrooms are stunning.」

「They room was clean, the bed was nice and comfy, I was able to get top floor which was nice but I was connected to another room via the door and it did make me uncomfortable. For a room that was suppose to be quiet, it was very loud actually. But not to the point where I couldn’t sleep. Enjoyed my mini getaway 」

「Nice property, clean and safe」

「The staff was short and when I tried to check out, the guy just stood in front of me and played on his phone, then answered his cell phone using his ai glasses and proceeded to ignore me until I said, should I just leave the keys here? Then he decided to help me check out! He was apparently the manager on duty so this is extremely sad! The room was dingy, the door to the bathroom was falling apart and our feet were black just walking from shower to the bed to get dressed! It was gross!!! 」

「Front desk personnel were very professional and helpful.」

「Hot water not very hot.」

「Felt like I was walking into a jail and the front desk guy was extremely rude. The bed was very cheap uncomfortable and reminded me of a pull out bed from my couch. The pillows were a disappointment better off using my backpack as a pillow.」

「We liked everything about the Hacienda Hotel, the water fountain, the gardens, the breakfast nook and the rocking chairs on veranda. The room was clean and the staff are accommodating. 」

「The staff at this Hilton are incredible and make this hotel 5 stars.」

「Super clean and amazing staff 」

「Property was easily accessible, clean and well attended. We would definitely consider staying again if in the area.」

「Something for everyone at breakfast」

「There was a mix up with our room but was quickly adjusted and staff went out of their way to help up and get us to where we needed to be. We were very close to the pool and area restaurants. 」