4/10 (不満)
Charlotte、Statesboro
家族旅行, 小さなお子様連れの家族旅行
2025 年 10 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
To start when i got here i waited in a rather long line to be able to check in. Upon checking in my daughter and my grandson went to our room.Well, I got the belongings out of the vehicle.Only to have somebody else enter our room saying that they had just checked into our room as well. I went to the front desk, took care of it. The next morning, I went to breakfast with the family when I got back.I wasn't able to enter my room.So I had to go back to the front lobby to have my key reactivated. On the day of my checkout, at 9 am, when I tried to re enter my room my key was again deactivated, i asked the housekeeper, if she could please let me in.She stated she could not because she did not know who I was, but she seen me carrying my belongings out of there.Prior to this. When I went back to the lobby to get it reactivated the second time, the front desk person said it was the new girl that was just doing it for1 day but I explained the situation.
Overall, you do get what you pay for there.Is no microwave or refrigerator in the room. The place is really outdated.It does need some TLC. The rooms were quiet, though, and there was not no outside drama or noise or unwanted issues.
Charlotte
2025 年 10 月に 2 泊滞在
