Palacio Municipal

I have styed at this hotel about 9 times because everything is excellent.

The Kippal was the perfect place with the perfect staff, Mike and Andy. Once we made our reservations they were in touch to assist us with all of our needs and questions whether related to the Kippal, or Cozumel in general. When we arrived Mike greeted us, made us feel welcome, and showed us to our beautiful room. It was clear that Mike and Andy are not just friendly and helpful but they also take upkeep of the property seriously. Everything was clean, well maintained, and the modern room with stunning views was kept to the highest standards. During our stay, the concierge staff continued to be engaged and helpful. They assisted us with finding restaurants, ordering pizza, and even kept us in the loop and reassured during a freak island wide power outage. From the moment we booked till they helped us to our return to airport taxi that they arranged for us, Mike and Andy helped to make our trip one of the most memorable ever!

The staff were amazing and the food was amazing. Best overall trip to Cozumel weve had. We had 11 in are group and we had an amazing time. Will be returning to this resort yearly.