Osterseen

Lovely friendly clean hotel

Honestly my review comes mostly from the lack of help from the front desk. Asked for cream for my coffee. Wouldn’t help. Said there was nothing he could do. Was a talk guy, I believe his name was Deiter. Just gave me this strange look like I was asking too much of him. Any other hotel, and we have stayed in many, would contact housekeeping or room service to get the guest what they need. To me, it’s the one true sign of a good hotel. Staff who are willing to take care of their guests. Especially with such a simple request. The hotel was clean. The breakfast buffet was nice.