We absolutely enjoyed our stay at this hotel. We were in their second building called the Annex which was just right across the street from the lobby and main tower. Our stay included a buffet style breakfast every morning which had a vast selection of delicious Japanese dishes and western staples such as fried eggs, breads, fruits etc. There’s free drinks available all day in the breakfast room such as sodas, teas and coffee. We also received a ticket each for ramen once during our stay which was available in the evening. They cleaned the room everyday. There was an eating area in our building lobby which offered hot water, coffees/teas, ice/vending machines and a microwave. They offered luggage delivery service to other hotels. The staff was very friendly and helpful. There was also laundry. This hotel made our stay very comfortable with all its amenities and facilities. It was located centrally in the midst of restaurants, shops, steps away from Dotonbori and the club areas, close to the metro station and Parco shopping mall.