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Reviews of La'gent Hotel Osaka Bay

3 out of 5
La'gent Hotel Osaka Bay
1-1-57, Sakurajima, Konohana-ku, Osaka Bayside, Osaka, Osaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 564 reviews" "
Rating 8 - Good. 214 out of 564 reviews" "
Rating 6 - Okay. 57 out of 564 reviews" "
Rating 4 - Poor. 21 out of 564 reviews" "
Rating 2 - Terrible. 7 out of 564 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Zuo Jun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location, location, location......close to Universal studio, that is enough. By the way, breakfast is excellent !!!
Stayed 2 nights in May 2024

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was overall great. 0 complaints and the staff was helpful with directions to my next destination
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Over all dirty and run down would recommend to spend the extra 40-60 dollars for a better hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Emy

Liked: Cleanliness, staff & service, property conditions & facilities
They did our all luggage delivery paperwork. Amazing service.
Stayed 2 nights in Feb 2024

8/10 Good

Spencer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is about a ten minutes walk from Universal Japan. The floor I stayed on had a space theme (might be different for other floors). Overall it was a good experience and it helps that there is a 7-11 literally a few meters away from the entrance.
Stayed 1 night in Dec 2023

10/10 Excellent

Benjakarn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is variety and tasty. Hotel is near 7-11 and station, very convenient. The room were decorated so cute and many themes.
Stayed 2 nights in Dec 2023

10/10 Excellent

ADAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to universal and kids loved themed room
Stayed 2 nights in Dec 2023

10/10 Excellent

Gemalyne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and walking distance to Universal Studios .

10/10 Excellent

AYAMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Bernadette

Stayed 2 nights in May 2023

10/10 Excellent

Francine

Stayed 2 nights in Apr 2023

2/10 Terrible

Michael

Traveled with group
Disliked: Staff & service
For our booking, we had an unfortunate circumstance happen and we had to cancel - the property basically told us they would not accommodate and pushed us to Expedia. I thought that was very unprofessional given we were from a different country.
Stayed 2 nights in Apr 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Tiwari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great food and great service.
Stayed 1 night in Apr 2021
Response from La'gent Hotel Osaka Bay on Apr 30, 2021
Thank you for choosing La'gent Hotel Osaka Bay! Your comment is very important for us to improve our facility and service. We look forward to serving you again in the near future.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel experience.
Wonderful staff, beautiful hotel, and great location in easy walking distance of Universal Studios Japan. Easy to get to via the train. The breakfast was incredible, everything was delicious and they had a really wide range of foods from salad to salmon to french toast and ice cream. The only downside was that the beds are a bit too firm but unfortunately most Japanese hotel beds are extra firm so it's par for the course and more a matter of local preference. Convenient 7/11 if you need anything late at night or early morning.
Stayed 1 night in Apr 2021
Response from La'gent Hotel Osaka Bay on Apr 30, 2021
Thank you for choosing La'gent Hotel Osaka Bay for your trip to Osaka! We are glad to hear you had a great stay with us. Regarding the hotel beds, we receive similar comments from our guests. We will report this issue to the managers so we can solve this problem for better. Your comment is very important for us to improve our facility and service. We look forward to serving you again in the near future.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice!
Had a great experience! Got there and they had already reserved a parking spot for us without having booked it. Parking is cheapest in area. Train is 5 min walk to the left of the hotel and Universal Studios is 10 min walk to the right. I booked with breakfast for family at additional cost, still worth it! Small buffet style. Room was spacious with 3 beds for family of 3. Rooms made each day.
Stayed 5 nights in Mar 2021
Response from La'gent Hotel Osaka Bay on Apr 30, 2021
Thank you for staying at La'gent Hotel Osaka Bay. We are glad to hear you had a pleasant stay with us. We have limited number of parking space however the price is set cheaper in the area. We started serving buffet style breakfast in March. We are glad to hear you enjoyed our breakfast as well as our room. We look forward to serving you again in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and colorful. Near universal studios which is helpful
Stayed 1 night in Feb 2020

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel with a kid friendly theme. Easy access to station, USJ and convenience stores.
Stayed 2 nights in Jan 2020

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, not so comfortable
The service was fantastic, the buffet breakfast was decent with a good range to choose from. Room well kept with quality shampoo and conditioner. The only thing I struggled with were the beds. They were the hardest beds I’ve ever slept in, the pillows are half filled with something that feels like macaroni.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Katherine

Liked: Staff & service
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good location and price
Hotel was super close to USJ. Very clean and the room was spacious for a Japanese hotel. Only fault was not having extra pillows
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. But the bed is so uncomfortable 😣
Stayed 1 night in May 2019

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it ...
Great family hotel
Stayed 8 nights in Apr 2019

10/10 Excellent

Kate, Australia

Liked: Cleanliness, staff & service
Hotel was across the road from Universal Studios, which was our soul purpose.
Stayed 2 nights in Apr 2019

8/10 Good

camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The JR station was really close and it's walking distance to universal if you really don't feel like taking the train. There's a 711 and a Lawson's within a minute away each side which was great. Staff was extremely friendly the only problem I really had with this hotel was the bed was pretty stiff, and I like a firm bed.
Stayed 2 nights in Feb 2019

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is good, near to 7-11, but quite a distance from restaurant
Stayed 2 nights in Jan 2019

10/10 Excellent

Vante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply awesome!
Talk about awesome! This hotel was all that plus some. Extremely close to Universal Studios Japan (USJ), Universal City Walk, and the train station. I got a great room that I felt really comfortable in, and I was so close to USJ I could hear the roller coaster and screams of the riders from my room. The view was not so hot as I got the parking garage side of the hotel, but that was a small issue. The hotel staff was hugely helpful and polite. Also, there are two convenience store within a minute’s walk of the hotel. The room was clean, bed was soft, and small refrigerator was just the right size. Also, the hotel has an outer space theme that was pretty eye catching. The La'gent Hotel would definitely be one of my first choice hotels when I go back to Osaka.
Stayed 4 nights in Nov 2018

10/10 Excellent

Bibay, Cebu, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean room, great breakfast. Very near USJ and train station. Safe to walk even at night time. Thank you La'gent Hotel, I will surely recommend your hotel and we will stay again in your cozy Hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Seijin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

SP, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent inexpensive hotel close to Universal.
Stayed 2 nights in Jul 2018

10/10 Excellent

Nörà, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Universal Studio & JR station
Pros: 1/Clean,comfortable. With thoughtful appliances. We love the shoe dryer. 2/Close to JR station and universal studio.
Stayed 2 nights in Jul 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place if you are going to Universal Studios
We stayed here for 2 nights to visit the Wizarding World of Harry Potter at Universal Studios. It was the ideal place to stay for our purpose. The hotel was only 3 blocks from the train station (you can see it on the left if you take the train from Osaka) and a short 15 walk to Universal Studios. The hotel lobby is modern and bright and the floors have themes. We stayed on the space floor. The room was quite small, but clean and comfortable. There is a small convenience store a few steps away, some big hotels and Universal Studios in the area, that's it. Universal has a very nice food street with lots of choices and a grocery store that is open to the general public.
Stayed 2 nights in May 2018

6/10 Okay

Prem Gyawali, Nepal

Liked: Cleanliness
Disliked: Staff & service
Accepted
For Universal Studio visit to budget passengers this is good
Stayed 2 nights in Apr 2018

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
The hotel was really awesome - from the location, service, spacious room to the simple yet yummy breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to USJ and Spacious room
Near USJ, just 10-min walk. Near Sakurajima station, only 100-200m away (not Universal City station - takes about 10-15 minutes to walk to the hotel) Outside the hotel was a convenience store Spacious room Good Wifi
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

NKL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel near USJ
Reasonable hotel close to USJ. Decent breakfast. Clean room. Check out time of 10am too early
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
New nice cheap small hotel near USJ
Generally, the hotel itself is good, but there's nothing around the hotel except the train station. We drove to hotel on the arrival day. We input the hotel phone no. but the GPS can't bring us to the hotel. We checked with hotel and the phone no. is correct.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very simple, clean location right next to Universal Studios Japan.

8/10 Good

Ryel, Manila

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel near USJ
If you're planning to stay in a hotel near Universal Studio Japan in Osaka, this one is a good choice. It's a 10-minute walk from USJ, but definitely way affordable compared to the hotels beside the theme park.

8/10 Good

Yiu Cheong

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable hotel near Universal Studio Osaka
The size of twin room is not suitable for adding extra bed. Not sufficient facility for hanging clothes.