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Reviews of Hotel Mystays Premier Dojima

3.5 out of 5
Hotel Mystays Premier Dojima
2-4-1 Sonezakishinchi, Kita-ku, Osaka, Osaka-fu

Reviews

8.4

Very Good

Rating 10 - Excellent. 403 out of 1001 reviews" "
Rating 8 - Good. 416 out of 1001 reviews" "
Rating 6 - Okay. 131 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry service not available in hotel but there is laundry service business close by.
Stayed 3 nights in May 2024

4/10 Poor

KAYLEE

Traveled with group
Liked: Cleanliness
There was no closet in the room, and the washroom is quite small. It is also very hot for some reason, which cannot be fixed according to the hotel staff.
Stayed 4 nights in May 2024
Response from ホテルマイステイズプレミア堂島 フロント on May 21, 2024
Thank you very much for using HOTEL MYSTAYS PREMIER Dojima.We sincerely apologize for the inconvenience caused regarding the air conditioning. Currently, our hotel is equipped with a system that does not allow temperature adjustment in the guest rooms as it is air-conditioned all at once. We are also considering installing individual air conditioning in the future.All the staff will work hard to make the hotel even better.All of our staff are looking forward to seeing you again.Hotel MyStays Premier Dojima Front

8/10 Good

Santiago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t a really bad stay or option, it can be a little difficult to find because the fronts of the property are located in an alley as oppose to the street front. Otherwise, it’s not bad option and are situated in downtown Osaka. There were surprisingly a good handful of eateries and Osaka Sakurabashi Station’s entrance is not too far away from the property and it is about a 20 min walk from the Umeda Sky Building as well
Stayed 2 nights in May 2024
Response from ホテルマイステイズプレミア堂島 フロント on May 10, 2024
Thank you very much for using HOTEL MYSTAYS PREMIER Dojima.Our hotel is located in a downtown area, so it may be difficult to find some areas, but it is within walking distance from the nearest stations, Nishi-Umeda Station and Kitashinchi Station, so it is very convenient in terms of location.Please use our hotel when you come to Osaka.Hotel MyStays Premier Dojima Front

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Good for short stay-should have provided light breakfast
Stayed 5 nights in Apr 2024
Response from ホテルマイステイズプレミア堂島 フロント on Apr 28, 2024
Thank you very much for using HOTEL MYSTAYS PREMIER Dojima.Regarding breakfast, we have a set menu of 5 types available for sale at the front desk for 900 yen per meal, and are also available as accommodation plans on various travel sites.We would appreciate it if you would consider using our hotel again.All of our staff are looking forward to your visit.Hotel MyStays Premier Dojima Front

2/10 Terrible

Sherin

Traveled with group
Disliked: Cleanliness
our room hot cannot control aircon as aircon is centralised n they provided 2 standing fan but still stuffy
Stayed 5 nights in Apr 2024
Response from ホテルマイステイズプレミア堂島 フロント on May 14, 2024
Thank you very much for staying at Hotel MyStays Premier Dojima. Thank you for taking the time out of your busy schedule to contact us. As for the air conditioning, as you said, the entire building is managed collectively and cannot be switched to cooling individually.We apologize for any inconvenience caused.Based on the valuable opinions we received, we will internally consider the matter and take measures such as reviewing our air conditioning equipment and considering cooling equipment other than blowers.We hope that you will consider our hotel when you travel to Osaka in the future.HOTEL MYSTAYS PREMIER DojimaManager

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station
Stayed 3 nights in Mar 2024
Response from ホテルマイステイズプレミア堂島 フロント on Apr 22, 2024
Thank you very much for using HOTEL MYSTAYS PREMIER Dojima. We would also like to thank you once again for taking the time to share your feedback with us. As I mentioned, this area has Umeda Station on the municipal subway, Hankyu Corporation, and Hanshin Corporation lines, making it easy to access not only Osaka city, but also Kobe, Takarazuka, Kyoto, and Nara.We also provide information about the surrounding area and tourist maps at the front desk, so please feel free to contact us. We look forward to seeing you again.HOTEL MYSTAYS PREMIER Dojima

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Fantastic bath amenities, DHC line and does not dry out your skin or hair. Also super convenient to have a family mart right downstairs and good food within steps outside the building and in neighboring buildings.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mary, Cambria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet area. A little warm but you could open window which was nice. Great little restaurant right next door. Soba noodle.Shuhari Highly recommend
Stayed 3 nights in Feb 2024
Response from ホテルマイステイズプレミア堂島 フロント on Feb 6, 2024
Thank you very much for choosing Hotel MyStays Premier Dojima from among the many hotels available this time.We would also like to thank you for taking the time out of your busy schedule to leave us your feedback.There's always a long queue for the soba restaurant. You were luck you could eat it.We look forward to welcoming you back to our hotel in the future. Hotel Mystays Premier DojimaReception

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from HOTEL MYSTAYS PREMIER Dojima. on Dec 24, 2023
Thank you very much for choosing Hotel MyStays Premier Dojima from among the many hotels available this time.We would also like to thank you for taking the time out of your busy schedule to leave us your feedback.I am very happy to read your compliments from your post.We are not satisfied with the current evaluation and will continue to work hard to improve our services so that more customers can stay comfortably and want to use our hotel again.We hope that you will use our hotel again when you come to Osaka area.All of our staff are looking forward to seeing you again.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from HOTEL MYSTAYS PREMIER Dojima. on Dec 24, 2023
Thank you very much for choosing HOTEL MYSTAYS PREMIER Dojima from among many accommodation facilities.We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are glad that you enjoyed your stay with us.If you are in the area again, please use our hotel.looking forward to seeing you coming again.Hotel MyStays Premier Dojima Front

10/10 Excellent

Juan Carlos, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice customer service experience.
Stayed 1 night in Nov 2023
Response from HOTEL MYSTAYS PREMIER Dojima. on Dec 24, 2023
Thank you very much for choosing Hotel MyStays Premier Dojima from among the many hotels available this time.We would also like to thank you for taking the time out of your busy schedule to leave us your feedback.I am very happy to read your compliments from your post.We are not satisfied with the current evaluation and will continue to work hard to improve our services so that more customers can stay comfortably and want to use our hotel again.We hope that you will use our hotel again when you come to Osaka area.All of our staff are looking forward to seeing you again.

10/10 Excellent

Daniel

Traveled with family
Great place, friendly staff. Family market inside hotel was great.
Stayed 3 nights in Nov 2023
Response from HOTEL MYSTAYS PREMIER Dojima. on Dec 24, 2023
Thank you for staying at Hotel MyStays Premier Dojima.We would also like to thank you for taking the time out of your busy schedule to leave us your feedback.We hope you were able to relax and enjoy your stay.I am very happy to read your compliments from your post.We are not satisfied with the current evaluation and will continue to work hard to improve our services so that more customers can stay comfortably and want to use our hotel again.We look forward to seeing you again.Hotel MyStays Premier Dojima Front

2/10 Terrible

wendel

Liked: Cleanliness, amenities
Disliked: Staff & service
really lazy service staff at front desk. a hotel in Japan should be able to tell guests where the closest elevator or escalator into the station is. not only are they not prepared for such an obvious question but 3 people at the front desk couldn't be bothered to even try. the price is too high here for such lazy service.
Response from ホテルマイステイズプレミア堂島 フロント on Nov 13, 2023
Thank you very much for staying at Hotel MyStays Premier Dojima.We sincerely apologize for any inconvenience caused by the response of our staff.We have passed on your feedback to the staff who dealt with us, and as people involved in the hospitality industry, we will continue to work hard to improve our customer service so that our customers can have a more comfortable and enjoyable stay.We apologize for the inconvenience and cannot change the fact that we have spoiled your expectations.Our hotel strives to improve its service every day so as not to lose to competing hotels.Although we are afraid, we hope that you will use our hotel again and give us a chance to recover.Last but not least, we would like to thank you for your valuable feedback.HOTEL MYSTAYS PREMIER Dojima Manager

6/10 Okay

Gerald

Stayed 1 night in Oct 2023
Response from HOTEL MYSTAYS PREMIER Dojima. on Dec 24, 2023
Thank you very much for choosing Hotel MyStays Premier Dojima from among the many hotels available this time. We would also like to thank you for taking the time out of your busy schedule to leave us a review. All of our staff will continue to strive to improve our services in order to meet our customers' expectations. We look forward to seeing you again soon. Hotel MyStays Premier Dojima Front

10/10 Excellent

JOYCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to access transportation and quite.
Stayed 2 nights in Oct 2023
Response from ホテルマイステイズプレミア堂島 フロント on Oct 20, 2023
Thank you for using Hotel MyStays Premier Dojima.We are very honored that you were satisfied with the location of our hotel.We hope that you will choose our hotel when you travel to Japan.Hotel MyStays Premier Dojima Front

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room with beds was roomy but bathroom so small, no complimentary water bottles TV: only had some Japanese channels the only English Channel not working, not a smart tv so no internet/YouTube or phone mirroring becoming more coming these days. Did have a Family Mart underneath which was good.
Stayed 6 nights in Aug 2023

10/10 Excellent

Joreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a 10-min walk from Umeda and linked via underground stations. The price is friendly and it was a comfortable stay where it had more room space than your typical Jap hotel room. We stayed 4 nights. There is also a family mart just downstairs (part of the building) and other brands nearby. Only pain point is that there are no nearby lifts if you're accessing from underground and have to carry your luggage up the painful staircase. Definitely an option next trip!
Stayed 4 nights in Aug 2023
Response from HOTEL MYSTAYS PREMIER Dojima Front on Aug 10, 2023
Thank you for staying with our hotel . We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments.We are delighted that you were impressed with our room and location .We look forward to welcoming you back to our hotel in the future.

8/10 Good

lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023
Response from HOTEL MYSTAYS PREMIER Dojima. on Jul 8, 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Dojima.Also, thank you for writing a review.We will continue to strive to improve our services so that you can relax with peace of mind whenever you visit us, and we will welcome you with customer service that is more in line with your feelings.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2023
Response from HOTEL MYSTAYS PREMIER Dojima on Jul 8, 2023
Thank you very much for using HOTEL MYSTAYS PREMIER Dojima. We would also like to thank you again for taking the time to write a review. We are happy to hear that you had a comfortable stay with us. We are looking forward to seeing you again.HOTEL MYSTAYS PREMIER Dojima Front desk

8/10 Good

Sui Ling

Stayed 6 nights in Jun 2023
Response from HOTEL MYSTAYS PREMIER Dojima. on Jul 8, 2023
Thank you very much for staying at HOTEL MYSTAYS PREMIER Dojima.Also, thank you for writing a review.I am very happy to read that you were able to receive words of praise from your post.All the staff are encouraging.We will continue to do our best to provide a space where customers can stay with peace of mind and to enhance our attentive service.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exe elect hotel
Excellent location and hotel.
Stayed 2 nights in May 2023
Response from HOTEL MYSTAYS PREMIER Dojima. on May 29, 2023
Thank you very much for staying at HOTEL MYSTAYS PREMIER Dojima.We are happy to hear that you had a comfortable stay with us.Thank you for your compliments regarding the location. We will continue to strive to improve our services so that our customers can use our services with peace of mind. All the staff are waiting for you.

10/10 Excellent

Maho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Staff where really accomodating when we needed to make a late change due to a sick kid. Room pretty spacious by Japanese standards, espically for the price. Close to Osaka station so good base
Stayed 2 nights in Apr 2023
Response from HOTEL MYSTAYS PREMIER Dojima. on May 16, 2023
Thank you very much for staying at HOTEL MYSTAYS PREMIER Dojima.In addition, we would like to thank you again for your feedback during your busy schedule. Thank you for your compliments regarding our customer service and location. We will continue to strive to provide courteous customer service so that customers can be satisfied. All the staff are looking forward to seeing you again.We wish you good health and happiness.

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from HOTEL MYSTAYS PREMIER Dojima. on May 16, 2023
Thank you very much for using HOTEL MYSTAYS PREMIER Dojima. We would also like to thank you once again for your feedback. We are happy to hear that you had a comfortable stay with us. We are looking forward to seeing you again.

6/10 Okay

LEWIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hot and stuffy in this building. Room temperature can’t be adjusted… It was extremely tough to stay in the room for people who like lower temperature. I used the air freshener as a fan to survive…
Stayed 3 nights in Mar 2023
Response from ホテルマイステイズプレミア堂島 フロント on Mar 14, 2023
Thank you very much for staying at HOTEL MYSTAYS PREMIER Dojima.In addition, we would like to thank you again for your feedback during your busy schedule. We sincerely apologize for the inconvenience caused by the air conditioning.As you have noted, the air conditioning is centrally managed in the building, and we are sorry that we were unable to respond immediately.Due to the structure of the building, it is difficult to respond immediately, but we will continue to consider it based on the valuable opinions we received. We sincerely apologize for making you feel uncomfortable during your stay, even though you chose from among the many accommodation facilities. I would like to take this opportunity to express my deepest apologies.

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities
Convenient but so so hotel
Stayed 4 nights in Dec 2022
Response from HOTEL MYSTAYS PREMIER Dojima. on Jan 11, 2023
Thank you for using HOTEL MYSTAYS PREMIER Dojima.We would also like to thank you again for your feedback.We will continue to strive to improve our services without being satisfied with the words of our customers.looking forward to seeing you coming again.

8/10 Good

PHILLIP, MIAMI

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from ホテルマイステイズプレミア堂島 フロント on Mar 23, 2022
この度はご宿泊頂きましてありがとうございます。 またのお越しをお待ち申し上げております。

10/10 Excellent

Pepe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from HOTEL MYSTAYS PREMIER Dojima on Apr 21, 2020
Dear Guest Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely,

10/10 Excellent

Joe, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is very clean and convenient. Closer to the JR station. there a lot of restaurant close.
Stayed 2 nights in Feb 2020
Response from Wakako, receptionist on Feb 18, 2020
Thank you for staying at HOTEL MYSTAYS PREMIER DOJIMA. We appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests. When you travel to the Osaka area in the future, we sincerely hope that you will consider our hotel for your stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2020
Response from wakako,receptionist on Feb 12, 2020
Thank you for staying at HOTEL MYSTAYS PREMIER Dojima. We appreciate you taking the time to write to us.We are glad to hear that you enjoyed a comfortable stay at our hotel.We sincerely hope to welcome you again at our hotel. Sincerely,

8/10 Good

Mikinori Miguel

Stayed 2 nights in Jan 2020

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Danny, Tokyo

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff is extremely unfriendly and robotic. Typical of Osaka service. The housekeepers also don't greet passing guests. The front desk is the worst. They are so strict and unwelcoming.
Stayed 1 night in Jan 2020
Response from Waseda, Manager on Jan 7, 2020
Dear Danny, Thank you very much for staying with us and taking your valuable time to share your review. We are terribly sorry that our staff's attitude meet your expectation. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Regrettably, we can't change what has already happened, but our staff will try to learn from this so that a similar situation does not happen in the future. We are excited to serve you again. Yours sincerely,

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again
This is not the first time staying in this hotel an definitely not the last. Really like to location of this place, convenient and near the train station, with Family Mart and 7-11 just below the hotel. Tried the hotel breakfast too. Basic and good enough to last till the next meal Only complain I have is the cold conditioner in the room is centrally managed, and it’s just too warm for me. Had to have the window open once in the while to get some fresh air in
Stayed 4 nights in Dec 2019
Response from Kaori, Reeptionist on Jan 1, 2020
Dear Danny, Thank you very much for staying with us and giving us such a great review. We are very glad to hear that you enjoyed your stay. We are sorry about the air conditioning. Although it is hard to change it immediately, we consider to improve it to make our guests'stay more comfortable. We look forward to seeing you soon.

8/10 Good

Darrell

Stayed 2 nights in Dec 2019

8/10 Good

John

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
It was good、 enough for my brief stay
Stayed 1 night in Nov 2019
Response from Doi,receptionist on Nov 27, 2019
Thank you for staying at HOTEL MYSTAYS PREMIER Dojima. We appreciate you taking the time to write to us.We are glad to hear that you enjoyed a comfortable stay at our hotel.We sincerely hope to welcome you again at our hotel. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, walking distance to Osaka station. Plenty of restaurants in the neighbourhood.
Stayed 3 nights in Sep 2019
Response from Wakako, receptionist on Sep 25, 2019
Thank you for staying at HOTEL MYSTAYS PREIMER DOJIMA. We appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests. When you travel to the Osaka area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Location is central but off the busy streets. Hotel allows smoking in some areas so be aware. No security card swipe to access rooms and room layout is a bit awkward use of the space, and is clean and modern though could use updating. Typical Japanese hotel. Great pricing and okay for short stay in and out of hotel.
Stayed 1 night in Aug 2019
Response from Kaori, Receptionist on Sep 4, 2019
Thank you very much for staying with us and taking your valuable time to share your feedback. We really appreciate your generous comment about our location, pricing and cleanliness. Smoking rooms are located only on the 7th and 8th floors. About our security, we can not solve it immediately, but we will consider to improve to make our guests feel more comfortable. We hope to welcome you back at our hotel if you come to the Osaka area again in the near future. Best regards,

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Tonster, Montreal

Traveled with family
Liked: Cleanliness, staff & service
Close to local train station, not the main Shinkansen one. Smallest room we had in all of our travels in Japan. Modern room but with only a single USB port. No way to turn on desk lamp without turning on full room lights.
Stayed 3 nights in Jun 2019
Response from Kaori, Receptionist on Jul 13, 2019
Thank you very much for staying with us and taking your valuable time to share your feedback. We really appreciate your comment regarding our rooms. Your feedback will be instrumental for us to improve our service. If you come to the Osaka area in the near future, we sincerely hope to welcome you back at our hotel. We are looking forward to seeing you again.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Stayed 5 nights in Jun 2019

8/10 Good

Melba D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good option for Osaka
hotel has great location and is confirmable. My only complaint is there is a bar downstairs and the entrance smells a lot like cigar smoke.
Stayed 2 nights in Jun 2019
Response from Kaori, Receptionist on Jun 20, 2019
Thank you very much for staying with us and taking your valuable time to write to us. We really appreciate your generous comment on our location. About smells at the entrance, we are very sorry for any convenience it has caused you. We consider to improve it. We sincerely hope to welcome you back at our hotel when you come to the Osaka area in the future.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently near subways and nishiki market. It is quiet.
Stayed 2 nights in Jun 2019
Response from Kaori, Receptionist on Jun 20, 2019
Thank you very much for staying with us and taking your valuable time to share your feedback. Although it takes about 1 hour to go to Nishiki market, Kyoto, it is still accessible by JR. We appreciate your generous feedback on our location and quietness. We hope to welcome you back at our hotel in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service & Price
Great service!
Stayed 1 night in Jun 2019
Response from Hotel Mystays Premier Dojima Receptionist Jeong on Jun 11, 2019
Dear Guest Thank you for staying with us. We are happy to hear that you satisfied staying with us. Thank you for sharing review with us. Best Regards

4/10 Poor

John

Liked: Cleanliness
Disliked: Room comfort
Good location, tiny rooms
Good location for Osaka station. Room and bed were tiny though and pillows were extremely uncomfortable and so did not get a good nights sleep
Stayed 1 night in May 2019
Response from Kaori, Receptionist on Jun 3, 2019
Thank you very much for staying with us and taking your valuable time to share your feedback. We really appreciate your generous feedback on our location. However, we are sorry that you could not sleep because of our pillows. Although it is hard to change it immediately, we will consider to improve it to make our guests' stay more comfortable. We are looking forward to seeing you again at our hotel.

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019