They do not answer emails or messages despite multiple tries- we could not go to Ortesei due to health issues and they would not help with a cancellation-- i would NOT use this hotel due to poor customer service
宿泊されたお客様
2024 年 10 月に 3 泊滞在
4/10
Peter
2024 年 7 月に 3 泊滞在
2/10
Absolutely horrible experience, correctly called the "chimney of Ortisei". There was smoke smell all throughout (in bedding, walls and hallway); couldn't even sleep because of smoke smell and noise. The lady at the front desk was drinking the whole time and encouraged the other guests (mostly bikers) to smoke and talked loudly until 2am. She was very unhelpful and rude. Don't stay here if you wanna wake up early for a hike (like we did). I wish I had better things to say abt our 2 night stay.
Nitin
2024 年 9 月に 2 泊滞在
6/10
Per Platou
2024 年 7 月に 5 泊滞在
6/10
Erg vriendelijke en behulpzame eigenaresse. Kamer was prima. Kussens waren echter erg dun en dat maakte het slapen iets minder fijn. Badkamer was schoon en douche werkte goed. We verblijven langer dan 3 dagen in de kamer, hadden wel verwacht schone lakens en handdoeken te krijgen, maar dat was helaas niet zo.
宿泊されたお客様
2024 年 2 月に 5 泊滞在
6/10
La struttura è conforme alla categoria (2stelle). Un piccolo suggerimento...eravamo alloggiati nella camera 21...una sedia sarebbe stata gradita. Per il resto ok.
VINCENZO
2023 年 12 月に 2 泊滞在
6/10
Anna
2023 年 9 月に 2 泊滞在
10/10
Juha
2023 年 9 月に 3 泊滞在
10/10
Great property & friendly staff. Clean room/bathroom. Convenient location to the Betenia Bus stop to get around the area.
Suraj
2023 年 6 月に 5 泊滞在
10/10
very nice experience, kind and
Friendly stuff!
Dicheng
2022 年 7 月に 3 泊滞在
10/10
Felt very comfortable and welcomed. The owner was very sweet and friendly and went an extra mile and got bus tickets and route plan for us.
Deborah
2021 年 9 月に 2 泊滞在
2/10
We arrived on time for check in and no one was there for 30 mins, then we were told we didn’t have a reservation and had to wait a hour for a room after 6 Pm.
Todd Alec
2021 年 9 月に 1 泊滞在
8/10
Kristaps
2021 年 9 月に 2 泊滞在
4/10
CORRADO
2021 年 8 月に 2 泊滞在
8/10
Discreto il tutto. Gentilissima l'accoglienza. La colazione era più per ospiti d'oltralpe (salumi formaggi ecc...) In ogni caso c'erano marmellate Nutelline e pane caldo
Danilo
2021 年 8 月に 1 泊滞在
10/10
Lovely guest house, received a warm welcome and ideally suited for families. Great position, within easy walking distance of town and cable cars.
Susan
2020 年 8 月に 4 泊滞在
4/10
宿泊されたお客様
2020 年 7 月に 2 泊滞在
10/10
Wir hatten einen sehr angenehmen Aufenthalt im Hotel Sonnalp in Gröden und kommen gerne wieder.
Georg
2020 年 7 月に 1 泊滞在
8/10
Letto confortevole e ampio bagno.
Parcheggio riservato adiacente alla pensione.
Erica
2019 年 9 月に 1 泊滞在
10/10
Mauro
2019 年 8 月に 7 泊滞在
10/10
모든 시설이 깨끗하고 편리했으며, 주변시설과 할인받을 수 있는곳, 버스노선까지도 친절하게 안내를 잘 해 주었음.
MIRA
2019 年 7 月に 1 泊滞在
8/10
宿泊されたお客様
2019 年 7 月に 4 泊滞在
6/10
Sentral beliggenhet med begrenset tidsrom for innsjekk
Kun trapper, ikke heis
Greit nok for to stjerners hotell
宿泊されたお客様
2019 年 7 月に 3 泊滞在
2/10
Ci è stata venduta la stanza con bagno .. ma il bagno era fuori in corridoio ...! Non parlano italiano ..