I Was lied to from the start by management company, Florida Spirit Vacation Homes. the pool heater was never repaired and the pool and spa are unusable.
I emailed in advance of our stay to confirm that the pool and spa heater were fuctional and florida spirit rentals emailed me back that it was, however when we arrived at the property it was evident that it did not.
We were willing to pay extra for a functional pool with heat, and it was the main reason we booked this rental.
My disappointed children had to watch as neighboring kids on both sides of us used their pools with glee and we could not use ours because of the low pool temp (60 degrees). It hurt my heart as a parent.
We called florida spirit multiple times to report the problem, including the first day when we arrived, and each time they lied again stating that "someone was coming to fix it" but no one ever showed up. We stayed for 6 days each with the same promise and same disappointment.
If you want to be lied to and disappointed you should rent from florida spirit. If not choose from the hundreds of other options in the area, this company doesnt care about their renters, only the bottom line.