The unit 3122, had several flaws. The floors were dirty, my children would get out of the shower and before going to bed we would have to wash the bottoms of their feet. The toaster only had one side that works, the stove light is out, the water filters on the refrigerator and ice maker signals replacement. The baseboards are very dirty
Mary V.
2024 年 7 月に 3 泊滞在
10/10 (非常に良い)
Jason C.
2024 年 7 月 8 日
良かった点 : 清潔度
4 th stay
Had a great time enjoying staying their we come every yr 2 times and stay great place family time
Jason C.
2024 年 7 月に 5 泊滞在
6/10 (普通)
Hope E.
2024 年 6 月 20 日
気になった点 : 清潔度
Not Great
We stayed in a different unit in April and had a great experience. I can’t say the same for this time. The unit was not cleaned properly. As soon as we walked in, we took our shoes off and within minutes everyone’s feet were nasty. The rug looked like it hadn’t been vacuumed. Sheets and pillow cases were put on the beds and pillows inside out. Not all TVs worked and some remotes didn’t even have batteries. The garbage disposal did not work and created a horrible odor. The front desk was notified, but no one ever came. The cooking pans were left dirty with egg and grease residue. Had to put dishes away before leaving which we did not have to do last time. We do love Phoenix on the Bay and hope that we have a better experience next time.
Hope E.
2024 年 6 月に 4 泊滞在
4/10 (不満)
Chakka F.
2023 年 3 月 30 日
良かった点 : 清潔度
Wholeheartedly disappointed
I must say I have stayed at this property before and had an excellent experience but this time has made me change my mind about staying at the property again. The condo we stayed in was very outdated with outdated furniture that was not shown on the picture from the website. I called management to complain and was told there was nothing that could be done. Plumbing in the master bathroom was not sufficient with the toilet. The blinds would not open and close in the living room nor bedroom which led to no privacy in the condo. The cabinets in the kitchen were broken. And the there was a chair in the living room that was broke and could not be sat in. To spend as much required at this property was a loss on my end with this experience.
Chakka F.
2023 年 3 月に 3 泊滞在
4/10 (不満)
Tamara A.
2021 年 6 月 28 日
Not as expected
Only two of the four TVs work. The ice machine stopped working halfway through the trip. There was a water leak in the bathroom- water continuously dripping from the ceiling. Maintenance was sent up and they said they fixed it— nope! Every time you sat on the toilet, you were dripped on the whole time like a form of gross water torture. The unit needs to be updated or else lowered in price. Big ripoff.
Tamara A.
2021 年 6 月に 6 泊滞在
10/10 (非常に良い)
Jordan L.
2021 年 3 月 20 日
良かった点 : 清潔度
Great stay at the Bay
There’s a lot to think about when you’re picking the property that’s right for you. If you are looking for a nice place to stay with your family this is what you are looking for. Very easy access to the room with ample parking garage space. It’s right off a main road 12 minutes from everything you could want to do, yet not congested. Awesome pool area with a very cool lazy River. Work out room was open and looked nice. Friendly staff.
You are off of the beach when staying here. Not a lot of party people but really fun parents to hang with while the kids go crazy. The balconies are very large and setup to allow all rooms to have a great view. Neighbors are a bit close but like I said before, nice parents with kids.
The dock was closed due to hurricane sally, but I don’t have a boat to park there so it didn’t bother us. Wish I could have fished from a dock on the property but didn’t bother me that I wasn’t able. We spent most of our time on the beach, seeing all the different landmarks, playing on go carts up the road, hanging at the wharf shopping and watching the awesome night show. We did a bunch of running around to all restaurants (you’ve gotta eat at tacky jacks when you come to orange beach). There’s several grocery stores within 10 minutes from the unit.
Great location for the family that doesn’t want to spring break it with the party crowd, but close enough you can if you want to.
Jordan L.
2021 年 3 月に 4 泊滞在
4/10 (不満)
Libby W.
2017 年 4 月 27 日
When we checked in the unit was horrible. Filthy-mgmt moved us and did the best they could but
We had to move again. Then someone vandalized the lazy river and it was out of use. That's why we book here.