I’ll start by saying we travel a lot and VRBO is our go to for finding a living space. We have stayed at the best of the best and a few places that need some work. This is one of the latter. Upon checking in, i noticed layers of paint flaking off corners. Not a big deal, but it’s a small detail. I went into the bathroom to find a light bulb burned out and the fixture covered in rust. Again, not a huge deal but the stay is in the details. I went into the kitchen and ran my hand across the counter top, as I always do because we prep food on the counter top…. Bread crumbs and debris. A couple sticky spots…. My wife looks at the rug on the floor and notices it’s covered in debris and has not been vacuumed. I’d even say the room hadn’t been cleaned in some time. I went into our bedroom to look for bed bugs, this is something I check at every hotel. (Pull up the corner of the mattress and check the seams.) By the edge of the bed, just under the edge I find a urinal. A hospital bottle urinal. At this point I am done. So I call the manager. We had already unloaded the carts. After 30 minutes we were moved to a different floor and a different condo. The management was very responsive and we appreciate that, however, where are the checks and balances with the cleaning crews? Upon getting to our second room, we find the same thing. Rusted fixtures, layers upon layers of paint. This might be ok for the college crowd, but come on. Let’s do better.
