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"Very friendly and helpful staff. We were unable to secure our van rental and the front desk staff was very accommodating in helping us to get van taxis to get us and all our snowboard gear where we needed to be. Rooms are small per western equivalent but comfy. I’m 6’4” and was just fine for 8 nights. Breakfast was also tasty and included with the stay. "

"Lovely experience except for the breakfast arrangement - child breakfast was not included even though full breakfast was mentioned. "

"Good hotels and always spotless. Enjoyed the Onsen. "

"Very comfortable place to stay. Easily asscess bus station and near Towadako by walk"

"Beautiful location. Well maintained facilities. "

"One of the most modern and luxurious ryokan we've ever stayed. The kaiseki dinner and the breakfast are skillfully elevated. The grounds are well kept and exudes zen. The onsen bath with a view of the still rock pond is especially striking in the evening. The room is spacious enough for 4. There's samisen concert at night after dinner, there's bookstore, etc."