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"Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby. "

"Clean and quite spacious room. Very helpful staff. Breakfast was pretty good but quite expensive. Great location for centre of town & near a lot of shops & restaurants "

"お目当ての朝ごはんは期待通りとっても良かったです。美味しく炊けたご飯と種類豊富なおかず、ご飯の共、そのほかにも多数あったお料理、お茶、大変美味しくいただきました。ホテル自体は普通のビジネスホテルで、部屋は小さいけれどきれいでした、最近改装されたようです。"

"Great hotel, hotel staf very nice, clean room"

"We decided to walk to the hotel from Niigata Station, not realizing it was about to rain. It was a downpour by the time we got to the lobby, but one of the staff saw us coming and met us with dry towels at the door! It was so thoughtful! And that was just the start of great service. We loved our stay and will definitely come again!"

"Absolutely wonderful experience inside the hotel. Very new and clean rooms with excellent views. Terrific breakfast. The hotel’s only small downside is that it is slightly isolated - very convenient to the convention center next door, but not much else. I would absolutely stay here again if visiting Niigata. "

"Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us! "

"Hôtel très bien, bon rapport qualité prix. Pour un 2 étoiles c’est vraiment pas mal! Très rétro et agréable "

"Stayed for 2 nights. I understand the property will be going through renovations from Jan-Mar 2025 so it hopefully addresses some of the dated elements. Staff were really friendly. The public bath (Onsen) was nice. The mattress the hardest in all the Japan hotels we stayed at. The area is close to the Train station and it’s leas than 5 mins to tons of restaurants. "