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"Good view. The first night, the pillow is too hard, but changed for me the next night."

"Beautiful big onsen hotel with Mt Fuji view, great food & lovely Japanese garden that is well-kept. Staff were welcoming the moment we arrived & on our departure ready to help with our luggage. We had free access to wine lounge & we enjoyed the wine tasting, their iced cocoa & Godiva ice cream were yummy. Nightly there were drum performance & bingo games 👍"

"Great service by staff. Reserved non-smoking room but room smelled like smoke. Pointed out to reception and was promptly upgraded."

"Outstanding hotel,Food and Onsen"

"Excellent hospitality and service. Great variety of foods were served in buffet breakfast and dinner. I was surprised by the all you can drink beers, wine, sake and whiskey. The yakuta experience was also fun. "

"Carpet is dirty in the elevators. The carpet is worn on the stairs. It’s good value and comfortable."

"Big rooms, clean, excellent and friendly service from all staff."

"Great stay, recommend fully for hot spring onsen stay! "

"Friendly staff,cozy environment,furnished with Japanese furniture"