北ヨーロッパのアパートスタイルホテル

「We didn’t end up staying at the property for a few reasons. There were about 14 stairs to get up to the property, no lift. The property was one room with a shared bathroom and it was on a busy street. Finally, there was no a/c . We moved to the hotel across the street.」

「Check in instructions were very clear! It was a very nice place and super clean! Appreciated having washer/ dryer available too!」

「We were supposed to receive check in information 24 hours in advance. When we never received it I had to contact the property 3 times before they sent the codes. The room was supposed to have a’sleeper sofa’ - what it had was a cot that took up what little space we had and meant we had no comfortable place to sit. The room was incredibly noisy with constant foot falls and racket from the room above.」

「部屋、水回り共にとてもきれいでした。 滞在中の掃除は入らないですが、掃除機は自由に使えるので長期滞在でも清潔さは保てました。ただ、水回りを掃除できるものがなく、シャワー室の床にピンク汚れが出てきてしまったのでシャワー室を掃除できるものも置いて欲しいと思いました。 ゴミ袋が足りなくなり連絡したらすぐに届けてくれたり、不明な点をメールで連絡してもすぐにレスをくれたり、海外は対応が遅いイメージでしたが日本並みに早かったです。 基本的に不満に思うことはなかったですが、テレビが勝手に付いたり消えたりしたのと、洗濯機が汚かったのは気になりました。 洗濯機に関してはお客さまのためというよりもスタッフが清掃で使ったものなどを洗濯するのを使わせてもらってる、という感じでした。(ちなみに、洗濯洗剤は2回分部屋に置いてありました)」

「The best part about this flat was the people running it. We had an issue with the A/C and not knowing how to turn it on and they immediately came to try and help us. However, as for the apartment, I feel like it has potential but it was lacking quite a bit. The place is pretty rundown and everything was dirty, including the walls. What really tipped me over the edge was how the mattress was missing a mattress protector to help prevent bed bugs. The apartment could also do with some black out...

「The room was clean and comfortable. It was helpful to have a basic kitchen and access to washing machines. As it is a serviced apartment rather than a hotel, there was no daily cleaning or towel change, but I found it very convenient and comfortable.」

「No front desk but no problem, staffs are taking care of guest very well. Good location and also quite easy access from both Gatwick and Heathrow airport by public transportation. Room was very clean and comfortable, I should come back. I」

「Noisy 」

「Very safe and quiet environment! Apartment was clean and very equipped! Four of our family members all happy with the apartment.We definitely would like to visit again💕」

「シャワー室の扉下にパッキンがなく、浴びている間に脱衣エリアに水が溢れてしまった。滞在中にこの問題を解決する事はなかったが、帰国後にメールがあり対策しましたと連絡を頂いたので良い評価としました。」

「Lovely room, close to the lively street but still very safe. Hosts were very friendly and easy to contact. 」