北ヨーロッパのアパートスタイルホテル

「great location. had a lovely stay」

「Clean room. Big bed. There was no elevator but still nice. Updated bathroom. No air conditioner but there was one installed into our unit」

「部屋、水回り共にとてもきれいでした。 滞在中の掃除は入らないですが、掃除機は自由に使えるので長期滞在でも清潔さは保てました。ただ、水回りを掃除できるものがなく、シャワー室の床にピンク汚れが出てきてしまったのでシャワー室を掃除できるものも置いて欲しいと思いました。 ゴミ袋が足りなくなり連絡したらすぐに届けてくれたり、不明な点をメールで連絡してもすぐにレスをくれたり、海外は対応が遅いイメージでしたが日本並みに早かったです。 基本的に不満に思うことはなかったですが、テレビが勝手に付いたり消えたりしたのと、洗濯機が汚かったのは気になりました。 洗濯機に関してはお客さまのためというよりもスタッフが清掃で使ったものなどを洗濯するのを使わせてもらってる、という感じでした。(ちなみに、洗濯洗剤は2回分部屋に置いてありました)」

「convenient place. We were lucky enough to get there during the historical May heatwave without an AC in the room. THat is the norm there nothing wrong with the hotel though.」

「We were supposed to receive check in information 24 hours in advance. When we never received it I had to contact the property 3 times before they sent the codes. The room was supposed to have a’sleeper sofa’ - what it had was a cot that took up what little space we had and meant we had no comfortable place to sit. The room was incredibly noisy with constant foot falls and racket from the room above.」

「The best part about this flat was the people running it. We had an issue with the A/C and not knowing how to turn it on and they immediately came to try and help us. However, as for the apartment, I feel like it has potential but it was lacking quite a bit. The place is pretty rundown and everything was dirty, including the walls. What really tipped me over the edge was how the mattress was missing a mattress protector to help prevent bed bugs. The apartment could also do with some black out...

「The room was clean and comfortable. It was helpful to have a basic kitchen and access to washing machines. As it is a serviced apartment rather than a hotel, there was no daily cleaning or towel change, but I found it very convenient and comfortable.」

「Noisy 」

「3月に7泊しました。エアコンはついてませんが寒い季節はセントラルヒーティングがついているので快適に過ごせました。 レセプションのスタッフは親切で対応もとても良いですが、お部屋の設備は古く、閉じない扉、汚れが目立つソファなど少し清潔感に欠けました。お掃除も毎日入りますがもう少し綺麗にして欲しいです。 お部屋は広く、立地も最高でまたロンドンに行く時は新しく改装された部屋をリクエストして泊まりたいと思います！ 7泊お世話になりました！」

「Apartment concept was good 9/10 Cleanliness excellent 10/10 Management 2/10 T V didn’t work. I complained every day but to no avail. Light in bedroom didn’t work. Toilet seat was broken. Kitchen sink tap was broken. Shower had only 3 temperatures… cold, too hot and burning hot. What a shame… a nice apartment being ruined by apathy.」