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"Room smelled of mould "

"Room was generally clean except for carpet. Great location as we could walk to domestic terminal."

"Nice enough hotel but not 5 star. It is very tired and needs a renovation. The decor has been updated but everything else is very dated. Staff were all friendly and helpful. Hotel is in a great location on the marina. Room was clean and beds comfortable."

"Great hotel with fantastic amenities, friendly staff in central Brisbane. Easily walkable to city centre attractions. "

"On arrival expecting a quick check in after completing the online check in prior to arrival, there was only one staff member working at the desk assisting another guest. Their check in took a considerable amount of time and despite at least 3 different staff walking past and disappearing into the back office, not one person acknowledged me or offered to assist. We had housekeeping knocking on our door despite having the do not disturb sign up, she had mixed our room up with a guest who had checked out. We attempted to have breakfast at the restaurant but despite many unoccupied tables, they all had dirty dishes that had not been cleared. Attention to detail needed. "

"Clean room, amazing view from skyhigh residence"

"Was just a great place to stay"

"Absolutely wonderful time staying with you Thank you. We did ask the staff member behind the bar on Sunday afternoon if happy hour was still on ??? , the staff member replied that happy hour was still available. We ordered same drinks and was charged full prices 🙃 We didn't say anything at the time and just decided to take the rest of our business elsewhere for the rest of the afternoon. Apart from this small incident we had a wonderful time Thank you Christopher Gale "

"Staff made beautiful corners on the toilet paper but forgot to make the bed "