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"Our room had a side view of the promenade/beach which we knew before we stayed, next time we will book earlier to obtain a room with a sea view, the room was spotless-thank you to the lady who looked after it. The staff were extremely pleasant and helpful. We had no cpmplaints whatsoever."

"Parking was limited, we arrived with another 3 cars and there was only just enough space for us on Saturday at 5pm. By the time I went out later that evening the disabled bays were full of people with no blue badges so anyone needing these spaces would be unable to park near the front. The hotel lobby was excellent with lots of places to sit and relax, a bar and restaurant was the other side and a small shop available for snacks and toiletries. There isn't anything nearby that I could see so the restaurant was your only option unless you wanted to drive. We were told it was fully booked at 5:30pm when we wanted to eat but were able to order the same food at the bar and sit on some high tables. The food was superb - we all had the fish and chips which went down very well. Room was very clean and modern, with a SMEG fridge and kettle. Shower gel and shampoo was provided."

"Lovely hotel with friendly helpful staff. The accommodation is good, clean and spacious. We used the leisure facilities with large pool, a good clean sauna, steam room and jacuzzi. The food in the restaurant was excellent and good value. 10 minute walk into the centre of Betws-Y-Coed."

"Room was ok. Small double bed. No headboard, just the wall behind the bed. No hot water in peak times. No black out curtains at all. Lighting very dim in the room so impossible to put make up on anywhere other than the bathroom. "

"We had a sea view "

"Booking in was very easy you book in yourself it very easy to do also could have gone to reception if needed. Approached by a very friendly member of staff if we needed help, informed of breakfast times and when the bar was open till. Rooms were lovely and clean. Special touch of a bag of 2p’s to go and spend at the arcades to relive our child hood memories very lovely touch. Definitely recommend this hotel and will return. "

"The hotel is in a perfect position on the promenade, free evening street parking was available and I think there is a payable car park too. Rooms were spacious, warm, clean, the tea and coffee tray was well stocked and soap and shower gel was available in the bathroom. Towels were large and soft, I felt that my duvet was too light but that’s just my personal preference. Breakfast was beautiful, everything you could want, fresh, well cooked and continuously replenished. The restaurant was huge so no problem getting a table for breakfast either. Pool was on the small size with only 10 bathers allowed at once but the water was warm and the facilities were clean. "

"Beautiful hotel situated in a perfect location. Room was clean and facilites were good. Only issue was that we could not park and needed to charge to travel the next day and that was disappointing. "

"Beautiful location to stay in, nice fresh breakfast, cosy room size, poor housekeeping service "