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"The staff were very friendly and the outdoor terrace was lovely "

"One night stay in Llandudno a favourite place of ours. Normally do as day trip but as good weather forecast decided to stay over. Room was at the top so lots of stairs to climb but great sea view so worth it. Comfy bed and spacious room. Fairly recently renovated but headboard already been damaged which was a shame. Shower tray quite slippery so shower mat would have been better. Loved the chocolate and good old flump with our hot chocolate in the evening. Slept well and was greeted by a seagull on the windowsill in the morning!! Breakfast was amazing so much choice and quickly served up. Really enjoyed the fried bread. Paid for parking and whilst tight it was nice to have car somewhere safe. Staff all very friendly and helpful. Definite recommend and would stay again."

"We have stayed in this hotel several times now, and enjoy it everytime. The location is great with alot rooms looking out to the prom/sea. The bar is relaxed and great value for drinks. The hotel is within walking distance to the pier, the great orme and the town centre and a retail park."

"Lovely all-around. The only drawback was that the rooms didn't have fridges but other than that it was perfect."

"We stayed for one night and from start to finish our stay was exceptional. All of the staff from the reception to the dining room to the bar were friendly and couldn’t do enough for you. All customer facing institutions should send their staff here for lessons on how customer service should be. Our room was spotlessly clean, comfortable and the quietest we have ever stayed in. We had a delicious meal in the hotel restaurant in the evening and breakfast the following morning was equally as good. We ate in the terrace which was a fabulous setting overlooking the sea. I cannot recommend this hotel highly enough. We felt pampered and well looked after and would definitely stay there again."

"Fabulously convenient location for the Snowdon railway and great views too. Good room in the separate coach house. Excellent breakfast. Wonderful view from the window seats in the restaurant if you can get a table there. "

"Fantastic location and good entertainment. Very poor tv reception- very limited channels available. I found one of the reception staff very unhelpful unfortunately. "

"Very friendly staff."

"Great location"