ノースエンド ホテル

「The breakfast was horrible. The. Room was not what I expected. The sink was in the hallway/room.」

「Spacious clean room with microwave and refrigerator. No coffee maker but there was some near the check in room. Free OJ, milk, muffins, various munchies. Free parking. A reward if you check out before 10 am.」

「Clean room & bathroom, friendly staff, quick checkin, convenient parking under building」

「This hotel is closing down in 2 weeks for a 5 month renovation, so they were very low in food and beverage selections! So price is commensurate with the quality and service. If you are looking for an inexpensive, nearby weekend experience then this is good opportunity. If you are flying in from far away and expecting a luxurious weekend then this is NOT the choice for you!」

「Not having a coffee pot in my room」

「Probably the best front desk and valet team I have ever seen. Thank you guys for such a pleasant welcome. And for ensuring our experience and time there was genuinely enjoyable. Thank you」

「The bedrooms were spacious and well designed. There were 5 of us and we did not feel crowded. The breakfast had good options」

「There is no staff at this property; you get a code via text/email to get into your room. I had to reach out to get my room number and code even though I was told it would arrive at 4:00 pm. The room itself was clean and fairly new, the outside and common hallways are somewhat run down. There are outside lights on the exterior walkways that shine right into the rooms, and even with room darkening curtains light spilled in throughout the night.」

「Extremely disappointing customer service and an alarming billing experience. During our stay at Marriott’s Barony Beach Club, staff attempted to run my card more than 50 times within roughly two hours while calling my phone back to back. Despite all those attempts and calls, they could not clearly explain why they needed additional money from me or what it was supposed to cover. If there is a legitimate balance due, explain the amount and the reason. Guests should be able to ask basic billing...

「コロナ禍で毎日の部屋の清掃サービスは無かったですが、それは良い事だと思いました。タオルなどはたっぷり置かれていたので不自由ありませんでした。 朝食はオーダー式なので食べたい物だけ食べれて良かったし、サンドイッチは美味しかったです。YouTubeやNetflixが見れて良かったし、USBコンセントが6ヶ所もあって便利でした。」

「No one at the front desk when I tried checking in, waited for her. No one for check out. The breakfast was cereal, bagel and fruit. Location is good.」