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"Hotel is in a perfect area for the station and Himeji Castle. Staff were very polite and patient with my not-so-good Japanese. Room was spacious and perfect for a solo traveller. Would definitely recommend for anyone staying over in Himeji."

"Arima grand hotelhas shuttle to and from the bus station. The staff, amenities and the whole property were top notch. The souvenir shop had some of the top items from town. The onsens were big and spacious. The onsen on the 9th floor had breathtaking view and the onsens on the ground level overlook a bamboo forest. The food was excellent and the service was impeccable! Loved this place, would certainly go back. Highly recommended! "

"King size bed was too large for the room. One side abutted a wall. "

"The staff were so lovely! The amenities were clean and high-quality. I felt so much comfort in my room, in the restaurant, in the bath, and in the changing room. It was so refreshing and simply wonderful!"

"Great experience! Impressed by the facility and services by the staffs. We arrived Arima Onsen by bus, I happen to saw the hotel bus was outside, and the staff was so pleasant to pick us up. By the way, bus station and nearby tourist information center all provides free call service for you to request hotel pick up. During our 2 days stay, we used hotel’s free shuttle service to town and to the Rokko Ropeway. Really impressed by staffs great help! Breakfast was very generous. They delivered the whole set to our room. Free drink at the lobby all day. Laundry facilities is very clean! I booked premium Japanese room. Only to find out that my 80+ mom had hard time to get down and up. The front desk staff help me to switch to a Japanese & western room. The room is very good size in Japanese term. Clean and comfortable. I do not need room cleaning the next day, but the staffs still provide us with a new Yukata and new water bottle. The best of all, is the onsen. This hotel has 8 private onsen, with the famous silver and gold hot spring. Clean and good size, with green hill view. My mom’s shoulder pain is relieved after soaking. Magical spring!"

"The hotel is newly renovated. Style is modern japanese western. Gold onsen is nice."

"Upgraded room was spacious and nice. "

"Love the location. Close to shopping mall! "

"Every detail you'd expect from nice and relaxing stay is at this hotel. Staff was absolutely helpful. Purchase with breakfast option is recommended. The hotel is located in between JR Himeji station and Himeji Castle, which was perfect for us to enjoy the area. Strongly recommended!"