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"Clean and bright, the rooms are quite spacious. Breakfast was plentiful with varied items. The hotel is close to the two train stations and, if you are a walker, close to castle and museums."

"Breakfast and dinner included and the food was very good. The rooms are a little small and dated but the food more than makes up for it. The staff were very friendly and helpful. "

"Very traditional onsen hotel. Worth the visit, staff was great, food was great."

"Staffs are kindness. So good breakfast"

"Good location between the station and the castle."

"Very boring"

"a nice place to stay"

"Very clean hotel and stuff was very helpful"

"I have stayed at this hotel brand multiple times in Japan, and everything was fine until this parking guy. He was the rudest person I have ever met here. He kept a straight face the whole time and barked orders like an ICE agent: “Hey! Get the luggage out! Hey!! You need to drive your car in the garage yourself! Now!” This man lacks the most basic respect for guests. The stay itself would have been a 4.5 star rating without him. Avoid if you value polite service."