Nikko Saru Gundan Tours

Great staff that was friendly and very helpful. Great location, just minutes away from the popular Shinjuku shops, restaurants, and arcades. The only downside was the bathroom smelled like mold and there was mold on the walls in the bathroom. It was a short stay and we told the staff, so hopefully they address it.

Family of 4 - Stayed one night in Grand Japanese room. Our teens slept on the tatami mats they provided. Not as nice as other Monday we stayed at but fine overall. It’s in Ginza but not near all the things you want to walk to and see. Used taxis every time we went somewhere.

very smooth entry. staff are very kind very helpful and respectful. much enjoyed my stay. Japan in summer is very hot the air conditioning in the room saved me. much enjoyed my stay.