Toll area but great service
The service at the hotel was great! There was a very friendly old uncle ushering us to the carpark opposite the hotel. We even had a free room upgrade which was a bonus! Also, when we feedback that the wifi was not working, the staff assured that they were looking into it. It was not empty words and the wifi was really fixed by the next morning. The room was clean and spacious, and the public onsen was maintained in good condition as well. The only thing is that this hotel was within the Kinugawa Onsen area, which had a tollgate for entrance by car. We were not aware about this, and each time we drove in and out, we had to be charged 360 yen.