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Reviews of Hotel Casual Euro

3.5 out of 5
Hotel Casual Euro
1550-38 Tokorono, Nikko

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 107 reviews" "
Rating 8 - Good. 49 out of 107 reviews" "
Rating 6 - Okay. 29 out of 107 reviews" "
Rating 4 - Poor. 8 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Svetlana

Stayed 1 night in Oct 2023

2/10 Terrible

Myriam

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the price
So, this hotel is quite far from the station, which is fine to enjoy nature, but there is absolutely nothing around it to get drinks or food. So we had to use the hotel buffet for our dinner time. It was super expensive, kids must pay the same price as adults. And you need to add more money for drinks. The web site mentions more than 30 dishes, and it's a lie. Overall the food was just ok. Really no worth the price. If you have tattoos you cannot use the onsen. It's not written on the website, which is a shame because that's the reason we chose this hotel. The room was small, and the mattress was super hard, it was really uncomfortable. The bathtub on the balcony was the only positive point of the stay.
Stayed 2 nights in Aug 2023

8/10 Good

DILSHOD

Liked: Cleanliness, staff & service
I really loved the bath right outside the room.
Stayed 1 night in Nov 2021

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. I was there for only a night and I didn't have much time to go into the Onsen. I enjoyed the Rotenburo though. It is a nice Hotel.
Stayed 1 night in Nov 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The restaurant only accepted reservations, so if you didn't have one before you made your reservations, you couldn't eat there, and we were told to leave and find somewhere else to eat. They offered no alternatives, and we ended up walking along a very dark and cold road back into town to get something to eat. No taxis were available, and no restaurants or convenience stores were nearby.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the shower on the balcony seemed a bit odd, but it worked.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
ood little place for a short stay
Decent place. Nice staff and reasonably close to the town centre. I like the bath with hot water coming straight from the hot spring but not sure about the open air baths.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

NAOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was so nice to have the tub in the room. My Amrican husband who is not comfortable using the public hot spring tub could also enjoy the hot spring water.
Stayed 1 night in May 2019

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great. We had a deck with private onsen. The staff was very helpful. My one complaint is that it is far from the train station and the hotel shuttle only runs during peak hours. I would suggest paying the 730 yen for a taxi
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Springs
As mentioned in other reviews the bathing situation is unique (but no problem for me personally). On the balcony there is a shower and a wooden tub. The wooden tub can be filled with hot water from a nearby spring which is a unique touch. The shower is lower down and designed to be used sat on the stool provided, traditional in this area of the world I believe. The shower can be put higher up though and a privacy curtain drawn so no problem with privacy or temperature (in April). The rest of the hotel was perfectly fine although not massively geared up for the English visitor. Rooms didn't exactly 'wow' me but it was clean and offered a good nights sleep. There is a minibus to the train station when you depart which leaves promptly at 9:30 and 10:00. There is also a shared indoor spring bath and an outdoor one too which is available at the rear (not well advertised). Seperate for men and women as this is a 'traditional situation' so bear that in mind if you're shy!

8/10 Good

KAM PONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Far from Nikko Downtown
It's good hotel with basic services. I asked two times for the shuttle service and its was not available early in the morning and late night. Probably this is the weakest point. Taxi services are so expensive for 1.7 Km drivers charged 1700 to 1800 Yen.
Stayed 2 nights in Dec 2017

6/10 Okay

tunwa, bangkok

Hot spring hotel near nikko
First. You need a car. The public transport doesnt really work as it comes as less as one per hour. The bath is great and private even on the balcony. Room was old but clean. Therr was smell but stil acceptable. An OK hotel if you r not looking for luxury and near nikko town.
Stayed 1 night in Oct 2017

8/10 Good

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean comfortable room
lovely outdoor bath

8/10 Good

KJTB, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain Road Retreat
The hotel is secluded and surrounded by nature. We enjoyed the onsen and private balcony. Breakfast and dinner were buffet style. All staff were very attentive and pleasant. There is a shuttle service to book in the morning and afternoon up to 5pm. If you want to stroll in town in the evenings a taxi would be required at 750 JPY. It is a nice hotel for relaxing but not in the centre of town and quiet.

4/10 Poor

Akiko

Disliked: Staff & service
近くの部屋の人が騒がしくて夜が眠れなかった。 12時過ぎても、うるさかったのでフロントへ連絡するも繋がらず、緊急時連絡先にも連絡するが繋がらず。夜間の対応はどうなってるのか不安になりました。
Stayed 1 night in Mar 2024

10/10 Excellent

yuma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

???

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に風呂があるがカーテンが閉められない❗汚いカーテンがあるが止めるところが壊れてる!となりの部屋の話し声がうるさい位聞こえる
Stayed 1 night in Jan 2024

8/10 Good

???

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
オーナーが、クラッシックカー好きの様で、車が大事そうに飾ってあり、品の良さが感じられた。
Stayed 1 night in Dec 2023

6/10 Okay

saki

Traveled with family
部屋の露天風呂を楽しみにしていましたが冬は寒くて無理でした。 食事時間は短く感じました。
Stayed 1 night in Dec 2023

6/10 Okay

ゆたか

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Kazunori

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

??

Stayed 1 night in Oct 2023

6/10 Okay

???

Liked: Staff & service
部屋風呂の作りが、目隠しのカーテンは引けますが外から丸見えで気になる方はいるかな…ぐらいで基本的には清潔だし、よかったかなと。思います。
Stayed 1 night in Oct 2023

8/10 Good

Miku

Liked: Cleanliness, staff & service, property conditions & facilities
全室温泉湯船付きで、のんびり入浴できる。冬は寒そうです。 駅からやや離れており、朝夕はシャトルマイクロバスがあるが、車がないと不便です。受付でタクシーを配車してくれます。
Stayed 1 night in Sep 2023

4/10 Poor

Kunihisa

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ベランダのヒノキの浴槽は良かったが、日除けが傷んでいたり、シャワーのまわりが黒ずんでいたり。屋外の大浴場も雨だと出て行く気にならない。
Stayed 1 night in Sep 2023

8/10 Good

Kyoko

Liked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

TAKUMA

Stayed 1 night in Aug 2023

8/10 Good

Akira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
豪華さはありませんが、必要なものは全てそろっている、居心地の良いホテルです。静かな部屋、快適な温泉、おいしい食事、レストランへのワイン等の持ち込み料金や、館内での飲食物の販売価格等も大変良心的でお勧めです。
Stayed 1 night in Aug 2023

8/10 Good

??

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隣の温泉も良かったし、部屋にいつでも入れる温泉付きは最高でした。少しぬるいけど今の季節には問題無し。 料理の品数も味も良かった。値段もお手頃。今度はメゾネットの方に泊まりたい！
Stayed 1 night in Aug 2023

8/10 Good

HISAE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Masayuki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
露天風呂付きダブルベットルームに宿泊しました。 温泉も肌馴染みが良く気持ち良かったです。 食事は朝夕食共にビュッフェスタイルでしたが、とても美味しくて堪能させて頂きました。 宿泊代も、安くてまた日光にいくときは利用させて頂きたいと思います。
Stayed 1 night in Jun 2023

8/10 Good

Lincoln

Stayed 1 night in Jun 2023

6/10 Okay

MIE

Traveled with group
Disliked: Staff & service
お風呂が（内湯、露天風呂）ホテルの外にあるので雨だったら移動が大変。ロビーにもお風呂にもお水やドリンクがのめる場所がどこにもなく、そのようなサービスぐらいはほしいですね
Stayed 1 night in May 2023

6/10 Okay

HIROKO

Traveled with family
Liked: Cleanliness
どこで妥協するか、かな
２連泊２食付きで予約。一日目の朝食に寝坊した我が家に非はあるが、食事時間あと15分というタイミングで受付拒否。バイキングだし朝は15分あれば十分なのにコーヒー１杯も飲ませてもらえなかった。夕飯メニューがほぼ同じなのには驚き。 良い部屋を予約したはずだが壁が薄いのか、隣室の話し声やイビキが聞こえてうるさかった。 部屋付きの露天風呂は非常に良かったです。
Stayed 2 nights in Mar 2023

6/10 Okay

ふとし

Stayed 1 night in Mar 2023

10/10 Excellent

IKUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂も、食事も最高！ また是非行きたいと思います。
Stayed 1 night in Nov 2022

6/10 Okay

Kin Ming

Stayed 1 night in Nov 2022

6/10 Okay

Hiroyasu

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
食事は美味しかったが部屋の清掃が残念です。
Stayed 2 nights in Oct 2022

8/10 Good

??

Traveled with partner
Liked: Staff & service
食事がぜんたいてきに安っぽいです。蟹があるけどスカスカの身の蟹でした
Stayed 2 nights in Oct 2022

8/10 Good

ヒロシ

Stayed 1 night in Oct 2022

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とってもいいからまた泊まります
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備関係はもうちょっと大事に。
露天風呂のカビなどが綺麗に取れていたら最高でした。あとトイレの中に芳香剤があったらよかった。 ご飯は美味しかったです。
Stayed 1 night in Sep 2022

8/10 Good

TOSHIYUKI

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Yuichi

Traveled with family
Liked: Cleanliness, staff & service
部屋にある露天風呂は、他の客を気にせずに好きな時間に入れて良かった。 隣の部屋の音が少し気になった。（特に寝るとき）
Stayed 2 nights in Aug 2022