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M Social Hotel Times Square New York

Photo gallery for M Social Hotel Times Square New York

Featured Image
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
View from Room
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of M Social Hotel Times Square New York

M Social Hotel Times Square New York

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
10019, NY, New York, 226 W 52nd St

Explore the area

  • Popular LocationTimes Square4 min walk
  • Popular LocationBroadway7 min walk
  • Popular LocationCentral Park8 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)44 min drive

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About this area

New York

Located in New York's Midtown neighborhood, M Social Hotel Times Square New York is in the city center and near a metro station. Circle in the Square Theater and Winter Garden Theatre are cultural highlights, while Times Square is a notable landmark. Traveling with kids? Don't miss Madame Tussauds Wax Museum and Central Park Zoo. Guests appreciate the hotel's convenience to public transportation: 50 St. Station (Broadway) is just steps away and 7 Av. Station (E 53rd St.) is 3 minutes by foot.
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What's nearby

  • Times Square Church - 1 min walk
  • Broadway Theatre - 1 min walk
  • Times Square - 4 min walk
  • Broadway - 7 min walk
  • Central Park - 8 min walk

Getting around

  • Grand Central - 42 St. Station - 2 min drive
  • 50 St. Station (Broadway) - 2 min walk
  • John F. Kennedy International Airport (JFK) - 44 min drive

Restaurants

  • Beast & Butterflies – Bar offering American cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.

About this property

M Social Hotel Times Square New York

Family-friendly New York hotel in Midtown, walk to Broadway Theatre
This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and concierge services are onsite. All 480 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include refrigerators and room service. Change of towels is available on request.
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Offsite parking available (USD 55 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 27 per person
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Fitness center
  • Shopping

Family friendly

  • Arcade/game room
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Conference space (452 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 46-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofing

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4 star
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Free WiFi
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Policies

Check-in

Check-in from 4:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Dogs and cats welcome
2 per room (up to 75 lbs)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 40.17 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 27 per person (approximately)
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transportation to and from this property

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 207 out of 334 reviews
5 - Excellent 62%
Rating 4 - Good. 79 out of 334 reviews
4 - Good 24%
Rating 3 - Okay. 23 out of 334 reviews
3 - Okay 7%
Rating 2 - Poor. 14 out of 334 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 334 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Although this hotel was nice looking and in a good, convenient area for tourists, there were issues that made the stay unpleasant. Upon arrival I was charged $300 that was supposedly going to be returned at checkout, but when I checked out, I was suddenly told of another “destination fee” charge that I was completely unaware of until that moment that would be coming out of the $300 that was supposed to be refunded. The wifi was said to be complimentary, but upon checking it was only free for 2 hours.. There weren’t many amenities that were actually complimentary in the room/hotel.
Stayed 3 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and great service
Stayed 2 nights in Aug 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A happy modern hotel! I love it, definitely im coming back to the hotel!
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view from our room! Wish they had larger beds but you can't have everything. The hotel was clean, staff was nice, friendly and accommodating. Having to use two elevators every day to get in and out was a little annoying but you get used to it. Especially since we had to bring our dog with us. But at least they allow dogs. The hotel definitely has a younger person vibe to it, but it was super nice. And you can't beat the midtown location. So much was within walking distance. We would stay there again for sure.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The staff was super friendly and accommodating. The hotel ambiance was upbeat and welcoming. Very clean! The rooftop was amazing! Excellent, safe location. The room was spacious and clean. Highly recommend!
Stayed 2 nights in Jul 2021