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NH Collection New York Madison Avenue

Star Rating
4 out of 5

Information

Reviews

3.4 / 5
2,082 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Grand Central Terminal
    6 min walk
  • Popular Location
    Empire State Building
    7 min walk
  • Popular Location
    Chrysler Building
    8 min walk
  • Airport
    New York, NY (JFK-John F. Kennedy Intl.)
    20 min drive

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Book online or call:

03-6743-6572

    About this area

    New York

    Located in New York's Midtown neighborhood, NH Collection New York Madison Avenue is in the city center and near a metro station. Broadway and Radio City Music Hall are cultural highlights, and travelers looking to shop may want to visit 5th Avenue and Macy's. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Our guests appreciate the hotel's convenience to public transportation: Grand Central - 42 St. Station is 6 minutes by foot and 33 St. Station (Park Av. S) is 8 minutes.

    What's nearby

    • Popular Location
      Grand Central Terminal - 6 min walk
    • Popular Location
      Empire State Building - 7 min walk
    • Popular Location
      Chrysler Building - 8 min walk
    • Popular Location
      Macy's - 9 min walk
    • Popular Location
      Times Square - 10 min walk

    Getting around

    • New York Grand Central Terminal Station - 6 min walk
    • Grand Central - 42 St. Station - 6 min walk
    • New York, NY (JFK-John F. Kennedy Intl.) - 20 min drive

    About this property

    NH Collection New York Madison Avenue

    Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a 24-hour business center, and a conference center are onsite. All 288 rooms offer free WiFi, 24-hour room service, and TVs with satellite channels. Rainfall showerheads, coffee makers, and free bottled water are among the other amenities available to guests.

    Renovations and closures

    This property is closed until further notice.

    Policies

    Check-in

    Check-in between 3:00 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Express check-out

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.

    Pets

    • Pets allowed for an extra charge of USD 20.00 per pet, per night
    • Dogs and cats only
    • 1 per room (up to 10 lbs)

    Payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 25.00 per day

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 13 and USD 32 per person (approximately)
    • Valet parking fee: USD 65 per day
    • Nearby parking fee: USD 45.00 per day
    • Pet fee: USD 20.00 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    Only registered guests are allowed in the guestrooms. In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

    Property is also known as

    • Hotel Jolly Madison Towers
    • Jolly Hotel Madison
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    • Jolly Hotel Madison Towers New York
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    • Jolly Madison Towers Hotel
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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Valet parking: USD 65 per day
    • Parking nearby: USD 45.00 per day
    • Roundtrip airport shuttle (surcharge)
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 13-32 per person
    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • 24-hour room service

    Things to do

    • 24-hour fitness center

    Family friendly

    • Dry cleaning service
    • Laundry facilities

    Conveniences

    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    Business services

    • 24-hour business center
    • 1 meeting room
    • Computer station
    • Conference center

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains

    Bathroom

    • Free toiletries
    • Hair dryer
    • Rainfall showerhead
    • Shower

    Entertainment

    • 40-inch TV
    • Pay movies
    • Premium channels
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water

    More

    • Desk
    • Iron/ironing board
    • Phone
    • Safe
    3.4

    Guest rating

    5 - Excellent
    278
    4 - Good
    772
    3 - Okay
    665
    2 - Mediocre
    251
    1 - Poor
    116
    3.7
    Cleanliness
    3.5
    Service and Staff
    3.2
    Property condition

    3/5

    Great location

    Great location. Close to Grand Central Terminal, Bryant Park, etc. Really needs an update.

    Stayed 4 nights in Dec 2017

    5/5 Excellent

    Great hotel . Rooms are nice . Shower was amazing. Would def stay here again .

    Stayed 1 night in Dec 2017

    1/5

    Terrible rooms!

    Rooms were in bad conditions, the ac made a noise which couldnt sleep all night. I told the front desk nobody did anything about it. The hotel needs a remodeling of the rooms. The hotel shut down on the 12/31/17 for that purpose I believe. Its not a fair of doing business to charge people max amount of money to sleep on some garbage rooms. Definetely the worst hotel I slept ever in my life.

    Pros: Nothing

    Cons: Everything

    Location: Great location to fifth avenue and madison square

    Stayed 3 nights in Dec 2017

    1/5

    Nightmare stay!

    When I checked in staff explained they were losing their jobs and the hotel was closing on the day I checked out ( New Year’s Eve ) There was no facility for left luggage and they had no advice on where bags could be left until my late night flight My room was literally beside a multi tower construction which after Christmas Day had work Going on 24 hours! Horrific ! I requested that night to change rooms and was told no problem next day Then when I had bags ready downstairs they said I couldn’t access new room until after 5 pm maybe so I was paying for no room use all that day! They were aggressive and rude and I was actually scared to go back that night When I did my new room had no heating! Engineer couldn’t help and I was given heater it was -11C outside ! I was too fearful to say anything more to staff They were really hateful and unpleasant Ok - they were losing their jobs But I paid a lot if money to stay there for a very poor standard of accommodation Very very disappointed and sad

    Stayed 7 nights in Dec 2017

    3/5

    Not really a hotel

    Complete lack of facilities, no bar, no tea or coffee, our room was right next to the elevator- very noisy

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