Find hotels near New Journal & Guide, Norfolk from ￥11,191

"We only stayed 1 night to attend a banquet being held locally, the room was quite large and easily accommodated 4 adult women with a sitting room which was an added bonus. The elevators were quite loud and felt shaky but worked fine. The front desk was exceptionally friendly and helpful."

"Hotel itself was ok but staff charged me for room at check-in even though I paid in full online before arriving. I have to wait up to 5 days to get my refund. No apologies. Poor customer service."

"The front desk people are extremely rude none of them where wearing name tags, "no management on duty OR to call", the guy at the front desk said he didn't know how to get in touch with management or didn't know corporates number. They tell you one thing then do another and be careful take pics of your room ALWAYS when you arrive and when you leave because they will try to keep your deposit as well "

"Staff lacked knowledge or ability to help. Room had hair everywhere. Over charged compared to agreed rate. Would not stay again"

"Normally no complaints but this time the tub needs a redo completely and walls painted where holes were patched and flooring had a chunk missing from it."

"Great breakfast and serving staff"

"Room was clean and staff was kind, and professional."

"My 7 year old says the breakfast was amazing. I totally agree with him. "

"The room, accommodations and staff were great! The breakfast was better than most hotels; really enjoyed the chicken and waffle option. Apparently if you arrive early in the week there are happy hour days that offer snacks and beverages. I plan to return for this experience. This hotel was also cheaper than surrounding hotels. I would definitely recommend this location for your next stay."