グルエーヌ ホテル

「Great breakfast and happy hour.」

「This is a beautiful property right on the Guadalupe River. The quaint rooms have been remodeled, and we loved the retro style. Our only issue was that we were there for four nights and our room was never serviced. We did find a cleaning lady and were able to change out our towels. The day before we left, we asked about having our room serviced and were informed that it was upon request only and even though it was late morning, it was too late to have it done that day we were told. That would...

「They don’t clean the room」

「Everything was great, staff, amenities, the breakfast-such a wide a variety from breakfast tacos to chia pudding. Location is perfect too!」

「The hotel was in a great location, spacious, clean, the staff was kind and helpful. Overall, loved our stay!」

「It's a place to rest your head after a day of tubing on the river, that's about all」

「Excelente servicio」

「Staff was really nice.」

「Good location for easy access to the I-35 corridor. Could hear the interstate noise, however, and although I had reserved a king bed room, they only had 2 queen bed rooms available. The room had a mildew smell, damp carpet and cracked sink.」

「Need better breakfast everyone always gives pancakes if we had better breakfast we would of stayed longer and the sun is very hotel a cover over the pool to counteract that would be great to use all day but it’s hot couldn’t get in til 6 pm and on. The room needs to be requested to have the ac on also when you get there it doesn’t feel good coming from all that heat to have to wait for your room to get cold that’s what reservations are for it meant we were coming I wanted a cold room.」

「It was nice staff with clean room」

「Room was very hot, asked several times to remedy situation from staff with no options given to help our stay more comfortable.」

「I mostly liked the place, but it smelled with mold al lot, which was hard for me.」

「The room was perfectly fine. I would prefer to have soap available close to the sink - not in a container on the wall. No major problems... I thought the price was a bit high for equivalent lodging - I would stay again only if there was a 'special' -」

「My bedside lamp flashed a couple of minutes before it came on. Disturbing. The other bedside lamp was completely out. Otherwise, everything was fine.」

「Room was dirty, mattress on sofa couch was yellow no sheets provided in room you have to go downstairs to request sheets and gave only one sheet and cover no fitted sheet given. The window unit in the room did not cool room, never staying there again」