Neustadt-Diedesfeld Vacations from ￥273,722

This hotel is not that close to the airport. I don't know how it can be called the aoirport hotel. The front desk is not that attentive. I like hotels that has 24/7 front desk operation. This hotel's front desk closes after 10:30pm, but even when it is open it is almost non existent. The room do not have a coffee machine or a kettle to make tea. I wish I had a kettle in the room. I also did not realize that I had to turn on the knob on the heater in the room. I slept in cold the first night, as there were no front desk to call and ask why the room was cold. I was not told (when I checked in) that I am myslf responsible to turn the heat on in the room.

Excellent staff, amazing massage in the spa, the most comfortable bed. A welcome reprieve after a troubled flight and unexpected overnight on our trip.

The staff there were very friendly!

We love this hotel!! Everybody is so nice. Great breakfast buffet. Quiet, nice beds, perfect location.

The staff was nice but the trash hadn’t been taken from the bathroom when we arrived and the carpet needed to be vacuumed. We asked for the room to be cleaned the next day and they didn’t change the sheets they just made the bed. We know they didn’t change them because our infant had an accident and that’s why we needed them changed. The breakfast was not replenished at a decent rate when empty.