Neuenbach Vacations from ￥242,708

Paid for breakfast for two days but realized later that we would not be able to eat breakfast on day 2. Tried to get a refund but was informed that they will credit me the parking but it was less than breakfast and they would not reimburse the difference.

Very nice boutique hotel, very clean, amazing restaurant with delicious food and attentive service. The breakfast buffet was more than adequate with a variety of yogurts, eggs, meats, juices and wonderful teas. We enjoyed the customizable bread basket! Dinner was equally delicious. The staff are so friendly and helpful. We would stay here again. Only issue was parking lot is a bit small and guests have to pay for underground parking when restaurant patrons take up parking lot spaces. It is about a 15-20 minute drive to downtown Stuttgart which was nice, accessible location without being in the city. There are walking trails close by as well.

Loved this hotel so much. It was in a perfect location just outside of city center, close to restaurants and a grocery store. The room was spacious, clean, and well-appointed. The bathroom was large and really enjoyed the shower. Everyone was so helpful and accommodating. Parking was great - the parking garage was spacious and easy to navigate.

Food: 5/5 Room: 5/5 Check-In: 5/5 Spa: 2/5 - The website did not advertise that the Spa 18+ area was "no clothing only" area. My wife could not enjoy the ameneties because it is against her comfort level. Pool: 1/5 - The pool was the biggest disappointment. It was barely above freezing. My family couldn't stay in it for longer than 3 minutes. The front desk said there was nothing they could do. Multiple guests complained about the pool temperature. Overall stay: We won't be returning to the hotel. We came for the Spa area and pool that were advertised. Without those, the hotel was a waste of time and money.

The room was fabulous, the staff very helpful and their coffee was great. The Koi pond was so cute and the Castle Rooms very comfortable. Thank you for making our trip so great!