Located in National Park Village, Alpine Chalets is in the mountains and in a national park. Tongariro National Park Whakapapa Visitor Centre and Whakapapa Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Taranaki Falls. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with mountain climbing, hiking/biking trails, and mountain biking. Visit our National Park Village travel guide
3989, Manawatu-Wanganui, National Park Village, 3 Findlay St
What's nearby
Tongariro National Park
4 min drive - 7.1 km
Fishers Track
14 min walk - 1.3 km
Marton Sash and Door Cycling Park
14 min walk - 1.3 km
Tongariro National Park Whakapapa Visitor Centre
12 min drive - 19.3 km
Whakapapa Ski Area
17 min drive - 25.3 km
Getting around
Taupō Airport (TUO)
65 min drive
Restaurants
Schnapps Bar
1 min walk
Spiral Bar
4 min walk
Macrocarpa Cafe
4 min walk
AmyJade’s
1 min walk
Eivins Bar
5 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Alpine Chalets
Express check-in, express check-out, and a garden are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Each apartment provides a microwave and an electric kettle, plus free WiFi and a Smart TV with digital channels. Additional amenities include free tea bags/instant coffee, a shower, and free toiletries.
Alpine Chalets offers 12 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. 36-inch Smart televisions come with digital channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
Security system
Fire extinguisher
General
12 units
Access via exterior corridors
At least 80% lighting from LEDs
Comprehensive recycling policy
Double-glazed windows
Garden
Humane treatment of captive wild animals
Locally-owned and organized tours and activities
Reusable cups
Reusable tableware
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For same day bookings, please contact the property using the information on the reservation confirmation received after booking.
Access methods
Key retrieval, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 9429046404473
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Alpine Chalets Lodge National Park Village
Alpine Chalets National Park Village
Alpine s National Park ge
Alpine Chalets Apartment
Alpine Chalets National Park Village
Alpine Chalets Apartment National Park Village
Frequently asked questions
Is Alpine Chalets pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Alpine Chalets?
As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Alpine Chalets on Mar 22, 2026 start from ¥23,443, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Alpine Chalets?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.
What time is check-out at Alpine Chalets?
Check-out is at 10 AM.
Where is Alpine Chalets located?
Situated in a national park, this apartment building is 9.5 mi (15.3 km) from Tongariro National Park Whakapapa Visitor Centre and 9.7 mi (15.5 km) from Taranaki Falls. Whakapapa Ski Area is 13.8 mi (22.3 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Alpine Chalets Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.8
Location
7.8
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 35 out of 100 reviews
10 - Excellent
35
Rating 8 - Good. 42 out of 100 reviews
8 - Good
42
Rating 6 - Okay. 10 out of 100 reviews
6 - Okay
10
Rating 4 - Poor. 12 out of 100 reviews
4 - Poor
12
Rating 2 - Terrible. 1 out of 100 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Marisa
Oct 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We’ve had the best time at Alpine Chalets. Amazing hospitality from the staff, the rooms are clean, tidy and very modern. The views were spectacular of the mountains! Highly recommend, will definitely be back :)
Marisa
Stayed 2 nights in Oct 2025
8/10 Good
Cindy
Jul 29, 2025
Liked: Cleanliness, room comfort, communication
Good sized room and value for money
Good room size and value for money. Really decent view from the second level. Owners are renovating so room we stayed in was comfy but aged. Hopefully all rooms will be updated soon.
Cindy
Stayed 3 nights in Jul 2025
10/10 Excellent
Sam
Jun 24, 2024
Liked: Cleanliness, property conditions & facilities, communication
Really nice little place and Mary is lovely and really good at communicating will be back
Sam
Stayed 3 nights in Jun 2024
10/10 Excellent
K
Apr 23, 2024
Liked: Cleanliness, room comfort, communication
Very comfortable stay!
Very comfortable stay at Alpine chalets - really clean and comfortable beds, kitchenette had everything it needed. Great communication with the very friendly owner who greeted us and had a little chat.
K
Stayed 2 nights in Apr 2024
10/10 Excellent
Donovan Micah
Jul 15, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, close to amenities and Mary is prompt and easy to communicate with.
Donovan Micah
Stayed 2 nights in Jul 2024
10/10 Excellent
Krista
May 8, 2024
Liked: Property conditions & facilities, communication
Hospitality was excellent very attentive and communicative. The rooms were warm and cosy, beautiful views of Mt Ruapehu would recommend !
Krista
Stayed 2 nights in May 2024
10/10 Excellent
Lyn
Oct 9, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Mary has keen attention to our needs. Property location is very good and accessible to gas station, restaurant and activity areas. We really enjoyed our stay and can't wait to be back,=.
This is a warm cosy clean place. Excellent kitchen area and other facilities. located near a pub and mountain. Would highly recommend
Melissa
Stayed 2 nights in Jul 2024
8/10 Good
Christopher
Jan 8, 2025
Liked: Cleanliness, communication
Basic accommodation for a hiking active vacation. Older slightly tired property with a great view of the volcanoes. Great communication with owner /manager
Christopher
Stayed 2 nights in Jan 2025
10/10 Excellent
Belinda
Sep 5, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a lovely wee stay, the view was amazing and Mary was a fantastic host checking in on me throughout my stay. Thank you 😊
Belinda
Stayed 3 nights in Sep 2024
10/10 Excellent
Nazia
May 12, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very warm and cozy accomodation. Excellent location. Amazing views and the best part was the host Mary
Very pro active with communication. Even gave us plenty of time to check out.
We would love to stay here again.
Nazia
Stayed 2 nights in May 2024
10/10 Excellent
Lyn
Aug 19, 2024
Mary is very accomodating and attentive to our request. The place have an excellent location and nearby everything you need - gas station, restaurants, whakapapa ski area.
Lyn
Stayed 3 nights in Aug 2024
8/10 Good
Pariksha
Jul 7, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Me and my husband had a great time. Mary was so friendly and warm. She made us feel welcome. Would definitely recommend staying here if travelling to Mt Ruapehu as it’s really close and convenient.
Pariksha
Stayed 2 nights in Jun 2024
10/10 Excellent
Muhammad
Aug 10, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good view
Muhammad
Stayed 2 nights in Aug 2023
8/10 Good
Alnoor
Apr 1, 2024
Liked: Cleanliness, communication
Excellent location. Our unit had very good views of all three volcanoes and we were lucky with the weather.
The property is a little bit dated but was worth the price.
We would consider returning in the future.
Alnoor
Stayed 2 nights in Mar 2024
8/10 Good
Ioana
Nov 20, 2024
Liked: Cleanliness, room comfort, communication
Clean room in the heart of Tongariro National Park
We stayed here for two nights, before and after our Tongariro Crossing trip. The room was clean and had everything we needed. Check in and communication was straightforward. The ear plugs left on the table came in handy as the property is located next to a fairly busy road and trucks transporting cars stop and do their driver change-over next to it.
Also the carpet in the room could do with a refresh as it does not smell very nice.
Ioana
Stayed 2 nights in Oct 2024
6/10 Okay
Howard
Feb 25, 2024
Liked: Communication
The property is quite old. We were at 2nd floor with the mountain view, which was good. Parking was at rear of buliding, a bit inconvenient. The building is just adjacent to the highway, it was noisy and many big trucks handover drivers.
Howard
Stayed 2 nights in Feb 2024
8/10 Good
Glyn
Dec 30, 2023
Liked: Cleanliness, communication
This is an older very traditional property that is currently undergoing renovations. Although it's very much in need of an update, the manager & staff do a fantastic job keeping it clean, warm & comfortable. The check-in procedure is via looking for your name on a list on the door, with the key being in your room. That's absolutely fine especially if arriving late, but our personal preference is to see a person at check-in. We had a wonderful stay & Mary the manager couldn't have been more delightful 😊
Glyn
Stayed 2 nights in Dec 2023
6/10 Okay
Dennis
Nov 11, 2024
Liked: Cleanliness, room comfort, communication
Room Basic but OK.
The manager Mary is SO KIND, so helpful! A real pro. I have to give her credit. This place is very disappointing to drive up to. Kind of run down and not what I was expecting. However, we asked and were given a main floor room instead of 2nd floor because of all our luggage. Room #3 is newly remodeled and in perfect condition. It is not plush - very basic. But to a good standard. I would recommend some hooks behind the front door, and in the bathroom to hand things. The bed was actually OK - comfortable. Mary brought us extra blankets which was kind. Unfortunately it was very cold and rainy when we arrived and the weather didn't change. We left the next day, even though we had booked a 2 night stay. We could not handle the weather. Please be aware the weather system here is DIFFERENT than the rest of New Zealand we experienced on our 12 day trip. You really need WARM clothes, gloves, hats, rain gear, warm coat, etc. We were not prepared. Alpine Chalets sounds so cozy, fun, friendly, etc. Instead we found it rather desolate in the Spring. Very basic. I believe this place is getting renovated.
Dennis
Stayed 2 nights in Oct 2024
8/10 Good
Stacy
Feb 13, 2026
Liked: Cleanliness, amenities
This is obviously a work in progress. Walking up to the building my first impression was a tad apprehensive. To my delight the owners focused on renovating the interior first and appear to be working on the exterior (although no active work was in progress while we were there). The room was clean, updated and was as advertised. Nice stay.
Great room, nice and warm was a bit scary walking up and down the stairs, especially with luggage
Brett
Stayed 2 nights in Jul 2022
8/10 Good
SHEENA
Sep 25, 2022
Liked: Cleanliness, amenities, communication
It was warm and cozy, the beds were comfortable, everything was clean. Some paint work needs to be done on the window sill in the bathroom, there were a few stains on the carpet, the frying pan was buckled and needs replacing, somewhere to put things in the shower would be great. Mary was a wonderfully attentive host. We will definitely be back and will recommend to others. Thankyou!
SHEENA
Stayed 2 nights in Sep 2022
8/10 Good
Margaret
Feb 24, 2023
Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Had everything we needed for a 2 night stay. Good kitchen facilities with elements and lots of utensils including sharp knives. Comfy beds. Wonderful view of the mountains through the window. We had the panoramic room with 2 steep flights of external steps which are rather dangerous and poorly maintained. Would be treacherous in the winter! The outside of the chalets looks poorly maintained and indoors is a bit dated but clean and comfortable.
Margaret
Stayed 2 nights in Feb 2023
2/10 Terrible
Richard
Mar 11, 2025
Liked: Communication
Disliked: Cleanliness, room comfort
Not worth it at any price
My room was the top floor of the chalets. There were very steep and narrow stairs to get tot he room, but it wasn't a big deal. There was only a glass storm door as the door which offered no privacy or sound blocking. With the road noise from the highway, I got almost 0 sleep. There were spider and cobwebs all over the place. The shower was very difficult to get to a good temperature and had very poor pressure. Easily the worst stay of my trip to New Zealand.